Steven Ruttan Email & Phone Number

Kitchener, On, Ca

Kitchener, Ontario, Canada

- Developed scripts in Python and Apex to maintain data across multiple platforms (Salesforce, GSuite, AWS, Periscope)- Collaborated with other internal departments to develop reports in MySQL based on their needs- Managed data in Salesforce, updating client & user records to keep everything up to date

Kitchener, Ontario

- Gather technical requirements for integrations with client systems, such as Authentication Systems, Student Registration/Information Systems, Email Systems, Library Services, Portals, etc.,- Deploy integrations and customizations with client systems- Keep existing implementation solution documentation updated for common solutions and create new documentation as needed- Identify and resolve gaps between client requirements and D2L products- Build upon client relationships by clearly communicating with clients via phone and email- Interact with cross functional teams and have an input on project plans and roadmaps for integration tools- Assist in data extractions from client Student Registration Systems and D2L Platform

Waterloo, Ontario

- Developed SQL Server queries to work with relational databases- Created SSIS packages to perform various tasks such as fuzzy matching and DQS cleansing- Updated server objects and packages to keep the team’s processes up to date with multiple data source systems

Kitchener, Ontario

- Assessed student’s ability with various math subjects and create training plans to address areas of weakness- Built on student’s understanding of math during both individual appointments and drop-in sessions- Entered data pertaining to student visits for statistic tracking

Kitchener, Ontario

- Troubleshoot issues that arise for staff and students- Build and Deploy Images to computer labs using Parted Magic- Manage Service Tickets using Microsoft System Center Service Manager

Kitchener, Ontario

- Aided students & faculty by managing their log in credentials and troubleshooting technical issues- Created service tickets using Microsoft System Center Service Manager

Associate’S Degree, Computer Engineering Technology/Technician

Graduates from Computer Engineering Technology program work with electronic, computer and communications equipment and systems. They are.

Associate’S Degree, Mechanical Techniques (Millwright)

This program provides students with a foundation of mechanical skills applicable to the industrial maintenance mechanic (millwright) trade.