Steven Rutter Email & Phone Number

Providence, Rhode Island, US

- Responsible for overseeing and directing AV technology staff staff in the implementation and support of the operational elements of all corporate video conferencing.- Responsible for managing AV technology builds for all office conference room systems.- Responsible for managing meeting AV technology support for all corporate site events.

Providence, Rhode Island, US

- Responsible for overseeing and directing the internal and vendor staff in the design, development, implementation, and support of the operational elements of the CFG Service Desk.- Process owner for corporate ITSM Incident, Knowledge and Request functions.- Responsible for managing the VAR providing procurement services for IT hardware and software to.

Boston, Massachusetts, US

• Overall project manager for the Windows 7 migration ensuring that all software and hardware was ready for a cost effective automated migration, developing the project plan. negotiating and building consensus with all.
• Improved team effectiveness by bringing together multiple groups to work together in resolving issues and keeping deliverable time lines ahead of schedule and on budget.
• Managed the off shore software engineering team providing their server environment for the certification process (App-DNA and working shares) as well as all of their technical and network requirements.
• Managed the Window’s 7 certification of and repackaging of all Putnam’s packaged applications while dramatically reducing the number of active software titles.
• Oversaw Windows 7 hardware compatibility testing, image piloting, printing environment, hardware purchases and licensing.

Boston, Massachusetts, US

• Managed the support teams and all technology for the Putnam Boston and International sites. Partnered with all Putnam IT teams to address and coordinate all issues and change controls impacting the sites.
• Managed teams of support specialists and managers in providing site technology support with consistent reviews on staffing needs and implementing areas of new efficiencies. Cut support staffing by 35% without impacting.
• I developed and maintained strong relationships with the CEO, his department heads and their managers.
• Managed the Putnam Macintosh environment providing desktop, network, server and engineering support.
• Oversaw the technology setup of new sales offices in Rome, Sidney, Singapore, Copenhagen and Amsterdam.

Boston, Massachusetts, US

• Managed the overall technology for Putnam’s Investments Division. Partnered with all Putnam IT teams to address and coordinate all issues, upgrades and change controls impacting the Investments division.
• Oversaw the day-today desktop support of Putnam’s Investments and IT (ISD) divisions.
• Worked closely with the finance department and business managers to control costs for the Investments division for both equipment and software while ensuring a world class technology environment for the division.
• Managed the Putnam Macintosh environment providing desktop, network, server and engineering support.

Boston, Massachusetts, US

• Managed the overall technology for all non-investment divisions. Partnered with all ISD (IT) teams to address and coordinate all issues, change controls or upgrades.
• Oversaw the day-today desktop support of all home office non-investments departments including the 100 plus wholesaling team across the country and set up technology for “2100 Capital” MMC sister company.
• Worked with the business and managed the evaluation of equipment and technology for all related projects.
• Managed the Putnam Macintosh environment providing desktop, network, server and engineering support.

• Oversaw the day-today desktop support of non-investments departments including the 100 plus wholesaling team across the country.
• Worked on numerous software deployment projects as part of the Putnam Implementation team.
• Managed the Macintosh environment providing desktop, network, server and engineering support for this environment.

• Managed desktop support for the Macintosh environment at multiple Putnam sites.
• Provided analysis of the Macintosh software, hardware and network environments and then instituted cost saving changes in equipment, applications and support.