Steve Appel Email & Phone Number

Kirkland, Wa, Us

Kirkland, Wa, Us

At Visions Espresso I create and foster relationships with clients and help them through the entire sales process. I value customer connection, follow-through, and problem-solving to keep my clients engaged and to create repeat sales. Proven track record of delivering results & meeting sales & profit goals.

At Cloud City I built a strong team that delivers warm customer service and exceptional products consistently. Through mentoring leaders and long term staff we've developed skill sets, training and systems that have built a foundation for growth. I encourage collaboration across departments and stores and this has given staff a sense of ownership and shared knowledge that lifts everyone up.

At El Diablo Coffee I completed a transition with the new owner and implemented systems that helped it grow exponentially. I focused on customer service, wait time, and product mix to get the store firing on all cylinders. When a new grocery store opened nearby we regularly had lines out the door and sold out of product. We achieved these successes by grassroots marketing, handing out samples weekly at the farmers market and making connections with the community.

New York, Ny, Us

I worked with store leadership to increase shelf space and placement of an emerging RTD and tea company.I conducted regular in-store sampling and demos, increasing sales and consumer education.Utilized Salesforce for reporting samples given and contacts with buyers and key stakeholders.

I started at Pekoe as a barista and within 2 months was promoted to Store Manager of the "Steelyards" store which was in a transition. It had been a coffee shop of a different name and was now a tea and coffee shop. I spent a lot of time educating staff and customers about the exciting teas we had to offer and converted many regulars as well as brought in new guests. We would regularly sample and promote our products to nearby businesses and created connections that brought customers back. I was transferred back to the main location and mentored an assistant manager at the "Steelyards" and managed both. Both locations flourished and we continued to get folks excited about teas. I helped create and execute new tea blends as our major supplier went out of business. I introduced monthly specials which became a huge hit at both locations.

Seattle, Wa, Us

I started as a Shift Supervisor and was promoted internally based on my commitment to integrity and wealth of knowledge of best practices and standards. I was in charge of food ordering and decreased our COGS by 10% in that category and my attention to detail caught a recurring error with our supplier that had implications across the district and resulted in costs being recouped.

Se

I served on staff in a variety of roles at the University of the Nations. I was responsible for facilitating learning environments and training students from a variety of backgrounds and cultures. I led teams to international locations for practical applications of the skills and theory taught in classes. My work was focused on teaching basic counseling skills and to train them to then be able to train others. My work spanned continents and had me wear many hats.