With a strong background in regulatory compliance, vendor and contract management, as well as billing and operational team management, I specialise in optimising the intersection of people, processes, and technology. My expertise spans program management and business transformation, in both agile and waterfall methodologies, consistently delivering valued outcomes. I drive robustness and accountability leveraging end-to-end process enhancements, recognising the inherent value they bring to organisations. I have gained my experience across both the energy and telecommunications industries.Thriving in dynamic environments, I excel in leading through periods of change, emphasising efficacy, productivity, and teamwork. I adopt a professional, collaborative, and outcome-based approach to reach successful outcomes.