Steven Saenz Email & Phone Number

Coeur d'Alene, ID, US

Coeur d'Alene, Idaho, United States

Coeur d'Alene, Idaho, United States

Primary consulting engagements identify opportunities for process improvement, labor optimization, and enhancing the operational efficiency for chain restaurants and manufacturing firms.

Bellevue, Washington, United States

• Manage clients from initial sales and work order development through capacity assessment that provides infrastructure, modeling, and analytics capabilities. Develop strategic recommendations for operations, human.
• Develop needs assessment proposals for prospective clients.
• Data Scientist – aptitude for interpreting complex data sets to formulate actionable strategies.
• Advanced understanding of labor analytics and labor deployment strategies.
• Clients achieve between 1% to 3% reduction in labor percent of sales.
• Reposition ailing restaurant brands into reenergized concepts.

Bellevue, Washington, United States

• Oversee Labor Intelligence System implemented in industry leading food and beverage companies both domestic and international. Assist clients increase labor utilization, direct labor resource efficiency, and alleviate.
• Manage projects from proof of concept phase through full system implementation.
• Maintain and support client continuous process improvement while adapting to fast paced changing environments and work processes.
• Model new products and service delivery methods using predictive analytics.

Bellevue

• Lead efficiency and capacity assessments for chain restaurants in all industry segments, including international and domestic clients. Outcomes include: successful implementation of proposals targeting turnaround.
• Create and conduct statistical on-site studies to evaluate current operating systems.
• Define work processes to create measurement methodologies for data collection.
• Define current and theoretical processes.
• Determine employee and equipment capacities by identifying system constraints.
• Improve assembly and service structures to meet and exceed customer expectations resulting in improved guest satisfaction scores while reducing labor costs.