Steven Saliani Email and Phone Number
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Results-oriented and highly organized senior level operations and service delivery professional who has demonstrated successes of leading high performance teams to meet strategic goals and objectives. Master of using KPI's and mentoring to improve processes and operations. Strong ability to control expenses, boost productivity, and doing more with fewer resources than others. Compliant leadership style secures promotable and qualified associates. Proven track record of leading other functions including sales, marketing and business development for both entrepreneurial and Fortune 500 companies. Proactive team player with exceptional persuasive abilities. Multiple industry experience in the telecommunications, manufacturing, insurance, technology and service industries. Executive strengths include:• Managing individual and team performance to meet strategic goals• Reengineering operational processes to improve profitability and customer satisfaction• Decreasing expenses with well thought-out business and operational analysis• Building complex B2B and B2C operational processes solutions to grow revenue• Developing strategies to increase service results • Boosting relationships to build long-term revenue gains• Strong global operational experience with multi-function backgroundEducation: BS in Marketing from York College of Pennsylvania.Scaled Operations / Administration / Account Management / KPI’s / P&L / Team Building / Mentoring / Projects Training / Problem Solver / Networks / Business Development / Cost Control / Global Call Center / Technology / Off-shoring Analysis / CRM / Relationships / Strategic Planning / Pricing / ITIL / Production Increases / Communications
Continuum Global Solutions
View- Website:
- continuumgbl.com
- Employees:
- 1458
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Director, Executive ManagementContinuum Global Solutions May 2022 - PresentNew York City Metropolitan Area
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Director Program DeliverySubex Aug 2019 - May 2022New Jersey, United States -
Program ManagerCharter Communications Nov 2017 - Aug 2019Stamford, Connecticut, United States -
Director, Service Delivery OperationsTangoe 2016 - 2017Transformed service delivery operations through the application of technology, process optimization, and outsourcing for Quickcomm, Vodafone Global Enterprise, and Tangoe. Managed relationships with Fortune 500 clients that improved operations and increased revenue opportunities. Directed operations team consisting of 60+ FTE located in the U.S. and Honduras. -
Director, Tem OperationsVodafone Global Enterprise 2012 - 2016Greater New York City AreaPromoted to lead operations for process optimization, and outsourcing for Fortune 500 and key Vodafone customers, with $30,000,000 to $250,000,000 in annual telecommunications expense. Mentored enterprise client relationship teams to drive incremental revenue opportunities. Controlled ITIL training, 12 associates grew existing revenue base 15%, while maintaining 98% client retention rate. -
Vice President, Account ManagementAvotus Corporation 2009 - 2012Ensured account management team maintained excellent relationships with existing customers by optimizing the customer relationship cycle. Identified opportunities to improve the customer experience by anticipating current and future customer needs and by bundling appropriate products to support them. Oversaw new sales initiatives and defined, delivered and measured ongoing initiatives to ensure maximum customer value while achieving targeted productivity gains. Doubled revenue delivery run… Show more Ensured account management team maintained excellent relationships with existing customers by optimizing the customer relationship cycle. Identified opportunities to improve the customer experience by anticipating current and future customer needs and by bundling appropriate products to support them. Oversaw new sales initiatives and defined, delivered and measured ongoing initiatives to ensure maximum customer value while achieving targeted productivity gains. Doubled revenue delivery run rate for software configuration and training from $100,000/month to $200,000/month by developing partner delivery relationships. Show less -
Avp Solution DeliveryAvotus Corporation 2007 - 2009Ensured account management team maintained excellent relationships with existing customers by optimizing the customer relationship cycle. Identified opportunities to improve the customer experience by anticipating current and future customer needs and by bundling appropriate products to support them. Oversaw new sales initiatives and defined, delivered and measured ongoing initiatives to ensure maximum customer value while achieving targeted productivity gains. Doubled revenue delivery run… Show more Ensured account management team maintained excellent relationships with existing customers by optimizing the customer relationship cycle. Identified opportunities to improve the customer experience by anticipating current and future customer needs and by bundling appropriate products to support them. Oversaw new sales initiatives and defined, delivered and measured ongoing initiatives to ensure maximum customer value while achieving targeted productivity gains. Doubled revenue delivery run rate for software configuration and training from $100,000/month to $200,000/month by developing partner delivery relationships. Show less
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Managing DirectorProfit Technologies Jan 2001 - Dec 2007
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Account ManagerTsl 1997 - 2001 -
Account ConsultantTeldata Control 1996 - 1997
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Office Services CoodinaterAig 1996 - 1997 -
Account ExecutiveWireworks 1995 - 1996
Steven Saliani Skills
Steven Saliani Education Details
Frequently Asked Questions about Steven Saliani
What company does Steven Saliani work for?
Steven Saliani works for Continuum Global Solutions
What is Steven Saliani's role at the current company?
Steven Saliani's current role is Executive Leader of Operations and Service Delivery.
What is Steven Saliani's email address?
Steven Saliani's email address is ss****@****net.com
What is Steven Saliani's direct phone number?
Steven Saliani's direct phone number is +190589*****
What schools did Steven Saliani attend?
Steven Saliani attended York College Of Pennsylvania, Seton Hall Preparatory School.
What are some of Steven Saliani's interests?
Steven Saliani has interest in Çocuklar.
What skills is Steven Saliani known for?
Steven Saliani has skills like P&l Management, Contract Negotiation, Account Management, New Business Development, Bpo, Telecommunications, Team Building, Customer Relations, Business Strategy, Strategic Planning, Consultative Selling, Saas.
Who are Steven Saliani's colleagues?
Steven Saliani's colleagues are Lianny Garcia, Senna D'alessandro, Sandy Williamson, Lindsey Walker, Jan Irvin Teves, Daisy Mae Ompad, Chaney Princess Azucena.
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