Successfully launched the online campus in Spanish.Facilitated online live sessions through Zoom in both Spanish and English.Translated curriculum content and book from English to Spanish.Coordinated online events.Lead volunteers for translation and event coordination.Lead team of 16 facilitators through year one curriculum content.Built and managed the Spanish online learning platform.

Implementation of the preventive healthcare program CONTIGO - MAPFRE/AFFINISManagement of the project portfolio (PMO) for the operations divisionManagement of projects to improve efficiency and profitabilityBusiness case coordination and development.Lead digital transformation initiatives through process automation

Managed work activities.Achievements:-Updated and reviewed project management plan components and documents-Executed timely monitor and control reporting-Communicated project indicators to stakeholders-Integrated project management tools for effective collaboration between stakeholders

Coordinated work activities for a climate change project (ZACK) which main goal was to support the Dominican Republic in the implementation of their Plan DECCC (Economical Development Compatible with Climate Change), specifically in the cement and waste sectorsAchievements:-Effectively negotiated among project political counterpart and key stakeholders to approve revised requirements-Monitored and controlled work performance information and communicated the corresponding project reports to stakeholders-Managed and developed new project team-Coordinated joint initiatives with town hall stakeholders via the installment of: “Recycling Collection Center” in Santiago and “School Composting” in San Cristóbal.-Planned and executed training programs for sectorial stakeholders: “Greenhouse Gas Inventory Course” and “Climate Change Financing and NDC Project Formulation”

Managed company software integration projects as well as hardware expansion.Achievements:-Implemented ERP, CRM, BI and business operation software to manage and integrate all the facilities in the corporation-Managed the installation of the computer network infrastructure for seven offices located across the country including: data service, Internet, VoIP and surveillance cameras CCTV.-Designed and developed a system for operations, budget and finance reporting; integrating SQL Server Reporting Services and MS Excel-Administered and maintained IT software and hardware infrastructure

Directed work packages, managed fundraising and handled the community outreach program. Achievements:-Successfully coordinated 45 musical presentations/concerts in 37 towns in Spain-Designed and developed business website using the CMS: Joomla!-Co-produced concert concept-Managed marketing and sales operations via e-commerce, store distribution and direct sales

-Served as a liaison between clients and there logistics providers; tracking and providing updated follow up information on there export purchasing orders. -Coordinated weekly sailing and loading of consolidated outbound cargo.-Supervised the office and warehouse staff. -Processed expenses and revenues for each account and billed accordingly.Achievements:-Reduced export processing time by 66%, incrementing freight possibilities for sales.-Increased customer satisfaction by implementing valuable on time reporting.-Developed database using MS Excel for key client pickups.-Elaborated receiving standard operating procedure.

-Managed and developed sales and promotional events in the US. -Built and maintained business relationships with key clients. -Collaborated with various departments within the company to review business processes and use technologies to offer recommendations for improvement. -Organized and analyzed sales data in order to comply with strategic planning. Achievements:-Increased clientele in 63% in US Market.-Developed and managed contemporary youth event in Panamá City; -Planned and accomplished 3 promotional tours for increasing sales covering 12 cities and 6 states in the USA.-Planned and accomplished 5 artists' promotional tours in 2 states of the US and in the Dominican Republic.

-Managed the Quality Control Department. -Lead a team of 44 quality engineers and quality inspectors. -Developed and managed quality improvement projects that provided solutions for better performance. -Designed quality control measures. -Established protocols, policies and guidelines. -Coordinated weekly staff meetings to review strategies and track performance of programs and projects. Achievements:-Decreased irregular percentages from 4.8% to 2.5%.-Developed an information system for quality and production stats utilizing MS Excel.-Implemented an incoming statistical inspection program.-Increased customer satisfaction by reporting on time quality information.-Forged teamwork by implementing staff meetings to establish and review objectives.

-Managed the quality assurance department. -Lead quality audits and worked as a liaison between operations and quality staff. -Collected and analyzed quality metrics to maintain quality standards. Achievements:-Completed validation for new and modified plastic injection molds.-Decreased response of non compliances by clients from 30 days to 7 days.-Quality audit leader for internal quality audits.-Member of the ISO9001:2000 certification team.

-Project manager that implemented a quality assurance system, which included: quality control, document control, instrument calibration, incoming inspection, internal quality audits, corrective and preventive actions and management review. All based on the international quality standard ISO9001:2000.Achievements:-Implemented management review to analyze trends, costs and revenues. -Developed, managed and implemented standard operating procedures for the complete productive operations. -Implemented a supplier evaluation program.

-Prepared MRP from marketing forecast. -Processed purchase orders.-Negotiated contracts with suppliers.-Collaborated with forecast preparation.-Managed inventory.Achievements:-Increased inventory accuracy. -Implemented a supplier evaluation program.-Reduced inventory investment in 25%.-Increased inventory precision from 80% to 93%.-Developed material specs from failure mode and effect analysis (FMEA).-Executived implementation of modules from integrated manufacturing computer system (ERP) Macola: inventory manager, shop order, bill of materials and purchasing.-Developed and implemented information system enhancements to provide timely reports for accounting and warehousing using MS Excel. -Developed forecasting tool. -Trained personnel in the use of the ERP.

Executed validation protocol and configuration for computerized instrument calibration program