Digital Services
Richmond, British Columbia, Canada
Implemented and expanded the library’s digital literacy initiatives through the establishment and continuous growth of its community makerspace, aiming to provide innovative and accessible resources for community members Orchestrated and effectively engaged a diverse range of participants across various age groups, from elementary school-aged children to seniors, in technology-based community programs, fostering inclusivity and promoting lifelong learning Proactively advised senior leadership on technology solutions beneficial for both staff and customers, contributing to enhanced efficiency and customer satisfaction Conceptualized, designed, and executed comprehensive S.T.E.M and S.T.E.A.M programs tailored to meet the needs of children, youth, and seniors, empowering them with valuable skills and knowledgeCultivated and maintained collaborative relationships with community organizations and individual partners, fostering strategic alliances to introduce innovative programming initiatives and enrich the overall community experience Spearheaded the development of engaging digital programming to ensure customer engagement amidst the challenges posed by the pandemic, ensuring continued accessibility to library resources and services Facilitated community-building activities during cultural celebrations, notably during Black History Month, fostering a sense of unity and promoting cultural appreciation within the community Acted as a liaison with external community partners, supporting the organization's mission to establish itself as a comprehensive community hub, catering to the diverse needs of all community members.