Steven Schellhase Email & Phone Number

St. Louis, Mo, Us

San Francisco Bay Area

Process intelligence management consulting firm designs/implements transformational business processes, continuous improvement, change management solutions that enable strategic mission and deliver shareholder value.Deliver multi-million-dollar client operating cost reduction over 3-18 month engagement through deployment of best-in-class Operational & Manufacturing Excellence management consulting. Lead client engagements for 8+ consultants; develop and mentor 10-30 client Lean Experts & Six Sigma Black Belts; implement customization of Lean Six Sigma intellectual property.Key Accomplishments:• Walgreens Deerfield, IL: Leveraged Six Sigma to save $50M in costs across multiple key processes. o Slashed $20M from IT infrastructure costs by decreasing data storage needs 40%, simplifying IT Help Desk processes, and reducing resolution cycle time by 30% o Secured $1M in savings within Finance by reducing costs across Procure-to-Pay and Record-to- Report processes and simplifying AP procedures for vendor / tax payments by 20%; virtually eliminated late payment penalties• Berkshire-Hathaway / Larson-Juhl, North America: Delivered $3M in savings across 21 facilities by increasing manufacturing productivity by 30% and improving quality by 50% via 5S and Kanban• The Denver Hospice, Denver, CO: Instituted daily management and process infrastructure to support development and implementation of long-term strategy. Streamlined admissions and discharge processes to reduce expenses by 9% and add $4.0M to the bottom line• Vodafone (parent of Verizon Mobile Telecommunications) Sydney, Australia: Collaborated with team of eight to design program that eliminated $26M in expenses of 800-seat Contact Center• First National Bank of Omaha, Omaha, NE: Led organizational diagnostic across all functional areas; analyzed process data, financial statements, and competitor benchmarks for LSS projects. Delivered $2M in benefits

North America

Led 6-8 Enterprise Lean transformations per year and supervised 40+ Lean projects for my direct reports. Key Accomplishments:• Identified / led 7 strategic transformation programs to improve profit by +$50.0M within the $1.4B Sleep and Respiratory Care business• Led North America business transformation for ventilator production during COVID pandemic, increased production output 500%, and opened two new factories within 14 weeks.• Conducted comprehensive Op Ex review of Personal Health Distribution Center supply chain to identify savings of $26M. • Led Amazon/Philips Cardiac Defibrillator Kaizen initiative; closed $1.0M revenue/overhead gap and secured $10M in savings.• Reduced supply chain costs by $1M by instituting production model line at Personal Health Distribution Center.• Delivered $530.0M incremental revenue rolling out the Go-To-Market (G2M) programs for Long-term Strategic Partnerships and Population Health Management• Annually led the North America Strategy Development utilizing Lean Hoshin Kanri. Owned the Strategy Execution top-level improvement programs employing a tiered Lean Hoshin X-Matrix• Executive Lean Master Trainer: trained over 400 in Executive Lean Leadership, Problem Solving, Daily Management, Hoshin Strategy Development and Strategy Delivery, and Kaizen; certified 6 Continuous Improvement Lean Practitioners

North America

Supervised finance and operations consulting learning and talent development for 40-person Department with $26M global P&L. Collaborated with stakeholders, Steering Committee, and Governance Councils to create annual plan and budget. Key Accomplishments:• Provided financial tracking and forecasting analysis to drive optimal leadership decision-making• Managed budget variance to facilitate design/delivery of 500 learning programs for 14,000+ professionalsContinuous Improvement Chief of StaffPartnered with IT, Risk Management, HR, Tax, and Consulting executives to drive 20 enterprise-level program improvements.Key Accomplishments:• Led staff to permanently transform firm’s cost structure and eliminate $770M in expenses. Master Black Belt – Operations Excellence, Compliance, Risk Management, & Federal SecurityLed 6-8 enterprise-level projects per year while supervising and coaching 8-10 SMEs / process experts. • Implemented business requirements to replace CRM database, workflow monitoring, and management reporting.• Delivered a Federal Consulting Security Group efficiency and effectiveness organization and process assessment that prioritized improvements for background investigations, access control, lost pc/pda, data spills, and crisis management. Key Accomplishments:• Achieved $12.5M in benefits by streamlining national Independence Consultation process affecting 38,000 Deloitte staff; mitigated potential disciplinary orders and improved productivity by 15%• Eliminated $1.5M in unplanned IT leased asset expenses as lead process improvement manager• As lead Project Manager, saved $754K and achieved 57% productivity improvement by reengineering $300M annual IT project selection and budgeting process• Secured $704K in savings and 25% productivity increase as Lead Process Improvement Manager for IT executive team• HR: Reduced costs by $1.5M via productivity and risk mitigation while maintaining employee satisfaction

North America

Identified and prioritized Lean Six Sigma process improvements and led program execution to provide enterprise-level revenue enhancements and cost reduction. Uncovered $37.0M customer retention revenue opportunity through North America Five Star consumer experience improvement program; improved overall customer satisfaction by 10% with retail customer service training program; delivered $8.0M incremental net revenue via sales & marketing customer demographic target market redesign; led organization analysis and design for Compliance Department to shift workflow, standardize processes, and improve risk assessment model accuracy, increasing productivity 45%.Consumer Experience & Planning ManagerDirected Five Star Quality program at 5,000+ U.S. retail locations for over 200 staff; correlated voice of the customer feedback to uncover the 6 key drivers of overall customer satisfaction; developed the Global Consumer Experience program measuring Service Quality & Consumer Satisfaction worldwide; provided supply chain management for promotions & marketing materials for 50,000 North American retails locations.Area Sales Manager / Business DevelopmentManaged 5 Key Accounts with $11.0M total revenue; oversaw $60,000 budget for marketing and promotions; implemented business strategy with 15 Client District Managers and 6 Western Union sales representatives; organized trade show events within the Texas area with 16 employees; presented quarterly revenue building strategies and business reviews with client C-SuiteTerritory ManagerAttained 100% to 374% of quarterly sales quotas; selected to numerous national focus groups to implement new strategies and procedures; managed the Western Union business for over 200 retail locations; created & delivered a comprehensive sales call priority program for the North American sales team