Steven Schmutz Email & Phone Number

Cape Town, Wc, Za

Cape Town, Western Cape, South Africa

Manage Clickatell’s SMS product portfolio and related platforms, operational support and administration systemsCollaborate closely with Stakeholders across the company to plan and execute end-to-end solution development involving multiple products and systemsDevelop business and product requirements, operational processes and other relevant product documentation.Engage with Support and Sales teams to bring them up to date regarding releases, new developments and major changes.Manage EOL processes for Legacy SMS products.Cooperate with the Partnership team to stay on top of changing SMS regulations coming from Mobile Operators or Country Regulators and implement new requirements

Stellenbosch, Western Cape, South Africa

- Full time Scrum Master facilitating Scrum ceremonies and hunting for improvement opportunities- Jira and Confluence administrator - implementing and adapting workflows, issue types, users- Supplier liaison for multiple suppliers

Stellenbosch

- Driving a group-wide, high-visibility initiative to improve efficiencies and save cost by improving processes, products and perceptions.- Interacting with and influencing cross-functional teams - Managing multiple and often-conflicting priorities- Making intelligent decisions to maximise limited capacity- Assisting the company's strategic roadmap formulation- Executing within the company's strategy

Cape Town

- Understanding business requirements and designing solutions- Assist in solution design for projects and enhancements on the go- Compiling the requirements / specifications / business process documents related to proposed solution- Developing functional specifications and system design specifications for development teams- Ensuring issues are identified, tracked, reported and resolved in a timely manner- Communicating changes to development team- Applying project standards- Managing resources in accordance with project schedule- Consistently delivering high-quality services to our clients- Conducting post-release reviews on products / solutions- Conduct feasibility analysis and become expert on the products- Ensuring that the strategic direction is being delivered through the product development process - Agile Scrum framework- Coordinate and build strong working relations with internal departments including; IT, Engineering, Sales, Marketing, Legal, Finance, Product Development, & Operations, as well as external entities; Partners, Banking Channels, ISPs, e-Commerce businesses to successfully delivery products- Lead the development, approval, training, and communication of new products/product changes and their associated customer, operational, system, & process impacts to the various internal organizations.- Formulation of product features based on scope, market research and trend analysis.- Negotiating and structuring of product pricing and placement in the market

Cape Town

– Responsible for development of Digital SignageCloud-based scheduling and management system– Analysed and wrote specifications for variouscomponents– Sysadmin for the Rackspace servers running theCloud solution– Worked with CodeIgniter and Laravel (PHP MVCFrameworks

Analysed and developed internal admin and external customer-facing systems.Mentored and led junior developers.

Postgraduate Diploma In Machine Learning And Artificial Intelligence

Bachelors Of Business Science, Information Systems, Honours Summa Cum Laude

Business Science, Information Systems, First Class Honours (Passed With Distinction)

Focussed on Information Systems as part of the Bachelor of Business Science.;

Matric

Activities and Societies: Part of Prefect Body, Service team, tennis first team.School Dux Head Boy First Team Tennis