Steven Scott Email & Phone Number

St. Louis, Mo, Us

St. Louis Airport

Work with clients prior to their events to secure and execute all details to their specifications by communicating their needs to all other departments. Serve as the clients onsite contact while they are in-house as well as liaison between them and Food & Beverage. Sell and Service corporate events. Quote meeting space pricing and secure the business as well as serve as onsite contact when the meeting occurs.Have multiple repeat corporate clients, and was nominated for "Event Professional of the Year" at the HSMAI Missouri Hospitality Awards.

St. Louis Airport

Sales Frontline: catch and deploy sales leads to sales managers, distribute event information across all departments, begin the revenue process of building room blocks, input guest room pickup and calculate resulting reward points, restructured the training materials for all future admins that are still in use today.Fully versed in SalesforceCI/TY Certified

St Louis, Missouri, United States

Approach all encounters with guests and employees in a friendly, service-oriented manner; anticipate and respond to guest requests; handle billing questions or inquiries, and check guests in and out of the hotel.

Metairie, Louisiana

Responsible for leading floor operations; coach and develop team members;ensure all money is present, accounted for, and deposited; handle display set up and merchandising; assign and distribute the weekly shift schedule; provide customer service utilizing the five step approach; play and always have fun.

Metairie, Louisiana

Manage shifts, assist customers, coach and develop partners, ensure an excellent customer and partner experience.

Metairie, Louisiana

Assist customers, coach and develop partners, work on a daily basis to achecive store and personal goals, responsible for ensuring all money is accounted for, assist in training of new partners, assign duties amongst the partners working that day especially when a large shipment arrives, personally restructured the way merchandise and tea backsrock are stored and tracked to make it easier and more efficient to find, and assign and distribute weekly shift schedule

Metairie, Louisiana

Assisted customers, took in cake orders and always up sold possible order additions, took in daily product order in a timely and efficient manner, counted the cash drawers at night with enough time to assist in other closing duties, worked with associates to better their interactions with customers and their work behind the counter, always took opportunities to train associates on things they were not familiar with, input daily product order to ensure the store did not run out of essential items, and assigned and distributed the weekly shift schedule.

New Orleans, Louisiana

Worked behind the register, assisted customers, completely reoganized stockroom to streamline efficiency, put out new inventory and back-stocked overflow, and personally thanked for stockroom organization by Vice-President of the department.

Slidell, Louisiana

Recommended additional sales items and service packages, managed a high-volume workload, and officially commended for professionalism and enthusiasm.

Monterey, California

Assisted in introducing teachers to new technologies for their classrooms, instructed teachers on how to use those technologies (i.e. utilizing iPads, MacBooks, PCs, etc...), assisted patrons of the aquarium and sought out customers in need of help, and sole recipient of service award.