- Conduct thorough investigations into large and complex commercial claims, including property damage, business interruption, and other specialized coverage.- Visit loss sites to assess damages, gather evidence, and document findings, including photographs, statements, and reports.- Collaborate with experts, engineers, and other professionals to evaluate the full scope of losses and determine the appropriate coverage under the policy.- Negotiate settlements with policyholders, contractors, attorneys, and other involved parties to reach fair and equitable outcomes.- Maintain accurate and comprehensive records of all claim activities, including correspondence, reports, and settlement documentation.- Serve as the primary point of contact for clients, providing regular updates, addressing concerns, and offering support throughout the claims process.- Ensure all claims are processed in compliance with legal, regulatory, and company policies.- Prepare detailed reports for management, highlighting the status and progress of ongoing claims and providing recommendations for any necessary actions.

Had the privilege to preform thousands of hours of detailed electronic maintenance on P8 Poseidon.