Implementation Project Manager
Current
Oct 2024 - Present
AeroLeads people directory · profile
Steven Severance Email & Phone Number
Implementation Project Manager
at
ServiceCore
1 work email found
@servicecore.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Implementation Project Manager
Location
Denver, Colorado, United States
Company size
Who is Steven Severance? Overview
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Quick answer
Steven Severance is listed as Implementation Project Manager at ServiceCore, a company with 28 employees, based in Denver, Colorado, United States. AeroLeads shows a work email signal at servicecore.com and a matched LinkedIn profile for Steven Severance.
Steven Severance previously worked as Project Manager at Ivy.Ai and Senior AI Implementation Specialist at Ivy.Ai. Steven Severance holds Bachelor Of Arts - Ba, Public Relations, Advertising, And Applied Communication from St.Edward'S University.
Company email context
Email format at ServiceCore
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{first}.{last}@servicecore.com
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Profile bio
About Steven Severance
I’m passionate about leading projects delivering functional and visually appealing technology solutions. My approach to project management involves deeply understanding stakeholder requirements and facilitating clear, effective communication to ensure project goals are met and outcomes are optimized.In my tech career, I’ve gained hands-on experience with JavaScript, SQL, and technical requirement documentation. I’ve also developed strong cross-functional collaboration, client issue resolution, and team management skills.I’ve worked with sales, software development, and client support teams to build efficient communication systems in HubSpot, supporting 1,000 clients with a small team and maintaining low response times. My role expanded to managing a comprehensive HubSpot ticketing system, where I learned the ins and outs of our admin system and resolved client issues effectively, often through one-on-one Zoom calls.I also serve as a resource for my peers, aiming to enhance team efficiency and product quality. I believe in the strength of collaborative, knowledgeable teams to drive success.
Listed skills include Adobe Photoshop, Microsoft Word, Microsoft Powerpoint, Copywriting, and 2 others.
Current workplace
Steven Severance's current company
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Servicecore
8 roles
Steven Severance work experience
A career timeline built from the work history available for this profile.
Project Manager
- Strategically planned and executed the delivery of 25-30 client implementations of various sizes and requirements concurrently, while communicating efficiently with all relevant parties, consistently reaching agreed upon deadlines. Key clients included: The University of Alabama, The University of Tennessee, The University of Texas, Rice University.
Apr 2022 - Oct 2023
Senior Ai Implementation Specialist
- Assisted in project management. Drove the execution of a 4-6 week implementation life cycle with highly competitive clients.- Mentored peers as a main point of contact for questions on specific projects as well as general inquiries about company processes.- Achieved a <2 hour response time and a <24 hour resolution time in our Hubspot Customer Support.
Sep 2021 - Apr 2022
Ai Implementation Specialist Ii
- Built AI Chatbots in an AI Multi-Label Classification system.- Led the creation and maintenance of our customer support processes in Hubspot for a free product launched to mitigate the effects of the COVID-19 pandemic on higher education institutions. This support system launched to approximately 1000 unique clients and provided efficient/empathetic.
Feb 2021 - Sep 2021
Ai Implementation Specialist I
Apr 2020 - Feb 2021
Server
- Created a memorable restaurant experience by providing guests with hospitality and efficient service- Understood guest wants and needs through introductory sommelier training
Jul 2019 - Mar 2020
Designer And Reporter
-Designed weekly photo essays for the print edition of Hilltop Views-Wrote weekly stories for the print and digital versions of Hilltop Views
Sep 2018 - May 2019
English Teacher
-Taught English to classes aged 9-11 and 16-18 years old
Sep 2017 - Dec 2017
Team & coworkers
Colleagues at ServiceCore
Other employees you can reach at servicecore.com. View company contacts for 28 employees →
MS
Michelle Stotts
Colleague at Servicecore
Randle, Washington, United States, United States
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NB
Nathan Barnaba
Colleague at Servicecore
Baton Rouge Metropolitan Area, United States
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MG
Margarita Goretskaya
Colleague at Servicecore
Kharkiv, Kharkiv, Ukraine, Ukraine
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ND
Nicholas Dale
Colleague at Servicecore
Minneapolis, Minnesota, United States, United States
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GA
Gabriel Arrarás
Colleague at Servicecore
Denver, Colorado, United States, United States
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JA
Josh Allen
Colleague at Servicecore
Denver, Colorado, United States, United States
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LM
Logan Mcguire
Colleague at Servicecore
Denver, Colorado, United States, United States
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CB
Conor Barthel
Colleague at Servicecore
Denver, Colorado, United States, United States
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VZ
Vanessa Zavala
Colleague at Servicecore
Avondale, Arizona, United States, United States
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FT
Fethawie Tekleab
Colleague at Servicecore
Los Angeles Metropolitan Area, United States
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Michelle Stotts
Colleague at Servicecore
Randle, Washington, United States, United States
View →
NB
Nathan Barnaba
Colleague at Servicecore
Baton Rouge Metropolitan Area, United States
View →
MG
Margarita Goretskaya
Colleague at Servicecore
Kharkiv, Kharkiv, Ukraine, Ukraine
View →
ND
Nicholas Dale
Colleague at Servicecore
Minneapolis, Minnesota, United States, United States
View →
GA
Gabriel Arrarás
Colleague at Servicecore
Denver, Colorado, United States, United States
View →
JA
Josh Allen
Colleague at Servicecore
Denver, Colorado, United States, United States
View →
LM
Logan Mcguire
Colleague at Servicecore
Denver, Colorado, United States, United States
View →
CB
Conor Barthel
Colleague at Servicecore
Denver, Colorado, United States, United States
View →
VZ
Vanessa Zavala
Colleague at Servicecore
Avondale, Arizona, United States, United States
View →
FT
Fethawie Tekleab
Colleague at Servicecore
Los Angeles Metropolitan Area, United States
View →
1 education record
Steven Severance education
FAQ
Frequently asked questions about Steven Severance
Quick answers generated from the profile data available on this page.
What company does Steven Severance work for?
Steven Severance works for ServiceCore.
What is Steven Severance's role at ServiceCore?
Steven Severance is listed as Implementation Project Manager at ServiceCore.
What is Steven Severance's email address?
AeroLeads has found 1 work email signal at @servicecore.com for Steven Severance at ServiceCore.
Where is Steven Severance based?
Steven Severance is based in Denver, Colorado, United States while working with ServiceCore.
What companies has Steven Severance worked for?
Steven Severance has worked for Servicecore, Ivy.Ai, Pizzeria Locale, Hilltop Views, and University Studies Abroad Consortium (Usac).
Who are Steven Severance's colleagues at ServiceCore?
Steven Severance's colleagues at ServiceCore include Michelle Stotts, Nathan Barnaba, Margarita Goretskaya, Nicholas Dale, and Gabriel Arrarás.
How can I contact Steven Severance?
You can use AeroLeads to view verified contact signals for Steven Severance at ServiceCore, including work email, phone, and LinkedIn data when available.
What schools did Steven Severance attend?
Steven Severance holds Bachelor Of Arts - Ba, Public Relations, Advertising, And Applied Communication from St.Edward'S University.
What skills is Steven Severance known for?
Steven Severance is listed with skills including Adobe Photoshop, Microsoft Word, Microsoft Powerpoint, Copywriting, Adobe Indesign Cc, and Adobe Illustrator.
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