Analyzed financial historical data to strategically monitor cash levels, identify potential for new installs and coordinate ATM/Branch cash deliveries.

Working as an independent contractor on various service contracts. ● Lead Technician overseeing Windows 7 to 10 migrations and post deployment support. ● Worked with project managers and clients to structure and document pre-migration planning. ● Worked as part of the migration and desktop support team ● Assisted with printer, signage, and point of sale installations at various locations throughout the tristate.

Member of the Cash Team performing various cash related roles.Worked with team members and management to strategically monitor cash levels and manage projects for new installs/existing ATM cash deliveries.Coordinate Loomis cash order deliveries and vendor meets.Reviewed ATM electronic journal data daily to identify and correct errors in balancing on over 300 ATMs nationwide.Worked with bank managers ordering and scheduling cash vault/ATM/client cash needs.

Service electromechanical equipment including ATMs, self-checkout systems and Point of sales in an assigned territory.Oversee hardware maintenance, installation, network management, multi-vendor maintenance, and software support. Provide Customers with technology solutions adhering to customer Service Level Agreements (SLAs). Resolved issues and/or ensured the issue was brought to the proper channel of assistance. Performed maintenance repair and Preventative maintenance repairs. System upgrades and replacements routinely (module swaps and unit replacements).

Worked with Credit Agricole Migrating PCs from Windows XP to Windows 7 Migrated 1500+ PCs from Windows XP to Windows 7 Provided Post migration support assisting users with applications and Windows 7 configurations Data archiving and backup Proficient using Symantec Management console and HP IT service management. Installed and provided support for various applications including: Bloomberg, Adobe Acrobat pro, Java, Microsoft office, Project and Visio.

Worked with Diebold upgrading ATM terminals from Windows XP to Windows 7Migrated 100+ ATMs from Windows XP to Windows 7 for Diebold customers1. First Republic Bank2. Amalgamated Bank3. Polish Slavic Bank4. TD Bank5. Connecticut Mutual Holding company6. Independent Bank7. PNC Bank8. Visions Federal Credit Union Utilized Mayfair Imaging software to load Agilis 3 91x Windows 7 and to create a Softwarerecovery point on Opteva ATMs. Installed processors, Enhanced Note acceptors (ENA), Touchscreens, ASD (anti-skimmingdevice) Installed and configured Customer Deployable Images (CDI) on Opteva ATMs. Resolved various technical issues ranging from hardware to software. Applied hotfixes and followed existing procedures for known issues. Converted ATMs to Deposit Automation (ENA Upgrades) Staged ATMs for installation Decommissioned ATMs for removal and relocation. Performed PCI compliance. Closed service calls and work orders.

•Worked in an office setting for NYCHA.•Updated and arranged records as well as separated outdated work tickets from recent work tickets according to date and location•Took part in maintaining Jefferson housing property as a grounds worker•Worked with a team in order to complete daily tasks

•Helped customers with automobile maintenance questions•Helped customers find replacement parts for their vehicle•Troubleshot automobiles and informed customer of their best next course of action•Performed service on automobiles and helped customers understand how to perform the task if needed

•Worked with a team to provide friendly and accurate Customer Service•Insured that customers received a quality product•Appropriately diffused and resolved customers grievances.