Steven Sinclair Email and Phone Number
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Steven Sinclair personal email
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Steven Sinclair is a Head of Technology and Digital at GAP Group Limited. He possess expertise in microsoft exchange, active directory, customer service, windows server, troubleshooting and 45 more skills. Colleagues describe him as "I worked with Steven on deploying Skype for Business. I was very impressed with the knowledge and support he provided during this project. Steven was very responsive to any request. All the changes and updates were implemented promptly. I wish all my collaboration be so smooth."
Gap Group Limited
View- Website:
- gap-group.co.uk
- Employees:
- 1251
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Head Of Technology And DigitalGap Group LimitedGlasgow, Gb
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Head Of Technology & DigitalGap Group Limited Sep 2023 - PresentGlasgow, Gb
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It ManagerMclaughlin & Harvey Ltd May 2016 - Sep 2023Newtownabbey, Northern Ireland, GbAs IT Manager for McLaughlin & Harvey Group, I provide pro-active management to the IT team across our Glasgow, Ayrshire and Belfast offices. My role involves, but not limited:•Day-to-day IT operations management. •Performance manage team of 10, and contracted parties. •Management of projects, applying project management methodologies to plan and support business objectives, establish and monitor timelines, determine, apply and manage resources. •Managing the expectations of more than 750 geographically diverse end users. •Information security management (including implementing and managing ISO 27001, and Cyber Essentials plus certifications) and business continuity/disaster recovery planning. •Development of IT procedures and policies. •Manage Server Estate•Budget Management.•Manage Third Party Suppliers. •Supporting the delivery of on-going operational strategy and business process improvement.•Supporting the Microsoft Server infrastructure, and mentoring team.•Rollout and support of on-premise Skype for Business, now planning move to Teams. -
It ManagerKent Foods, Ltd. Jan 2014 - May 2016Renfrew, Renfrewshire, GbI’m responsible for all aspects of IT within Kent Foods. With a turnover of £150 million pounds, 100% availability of the IT infrastructure is a must. I am responsible for budget, research, Purchase, install, maintenance, licencing and upgrade all hardware, software and telephony (mobile and fixed line). Supporting 100 users over 5 sites from head office in Glasgow. I am responsible for ensuring that all current and future systems are built to meet the growing needs of the business. I am solely responsible for assess business needs, defining current requirements while trying to anticipate future needs, and presenting to the board to gain signoff. I also sit in a variety of ‘operating board meetings’ to translate business needs to a system/solution. -
Systems ManagerEnterprise Foods Ltd Apr 2012 - Dec 2013East Kilbride, Glasgow, GbAs well as responsibilities held before, now I have more of a customer facing role – setting up new customers for electronic trading – and managing full life cycle. We send over 10,000 electronic invoices and receive 8,000 orders and manage this both for our supply base and our customers.I am also responsible for looking after our “internal customers”. This includes the owner of our company, his other interests and the board. I manage all there IT needs, either remotely or on site.I am our first point of contact for our heavily customised Microsoft Dynamics Nav system, manage and test any development with our database supplier.We have a predominantly Dell network, and manage all aspects andl full life cycle of all hardware and applications listed below -
Senior It Systems AdministratorEnterprise Foods Ltd Feb 2006 - Apr 2012East Kilbride, Glasgow, GbPart of a two person IT team, reporting directly to IT Manager. Responsible for overseeing and ensuring smooth running and minimum downtime of a network with 15 servers, 20 office based users, and 15 remote.Responsible for the installation, maintenance, troubleshooting, patching, version upgrade, backup and virus protection of the following:• Windows Server 2003 and 2008 Domain• Active Directory• Microsoft Exchange 2003 and 2010• Sql Server 2005 and 2008• Reporting Services• Commvault, Backup Exec, Symantec AV• EDI and Ordering Systems• Microsoft Dynamics Nav• Apple iPhone/Blackberry Enterprise Server• RDP, FTP, AS2, VPN• Automation Server• Firewall Configuration
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Business Support AnalystDell Aug 2005 - Feb 2006Round Rock, Texas, UsHardware support for Dell’s Gold Support business customers. Supporting range of Notebook and Desktop PC’s. Also we support Laser printers, wireless networks, LCD TV’s and Monitors. Call Logging with helpdesk software DellServer. We own cases from opening to resolution. -
Fault ControllerThus Aug 2004 - Aug 2005Working as a Fault Controller in a Network Management Centre. We deal with all faults relating to Data and Voice network. Responsible for analysing, and despatching network faults. Adhering to SLA’s and escalating when these are in danger of being broken. Writing reports on faults and developing fault tools, using Remedy service management system.
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Field Service Desk AnalystIbm Feb 2004 - Aug 2004Armonk, New York, Ny, UsWorking with field and remote services supporting Windows 2000 on a NT4 Network. The main software packages supported are Lotus Notes, MS Office, MS Outlook/Exchange, Siebel, and SAP. To provide this support we are using programs like, Active Directory, SMS and Enterprise Administrator.
Steven Sinclair Skills
Frequently Asked Questions about Steven Sinclair
What company does Steven Sinclair work for?
Steven Sinclair works for Gap Group Limited
What is Steven Sinclair's role at the current company?
Steven Sinclair's current role is Head of Technology and Digital.
What is Steven Sinclair's email address?
Steven Sinclair's email address is st****@****rld.com
What is Steven Sinclair's direct phone number?
Steven Sinclair's direct phone number is +4414184*****
What skills is Steven Sinclair known for?
Steven Sinclair has skills like Microsoft Exchange, Active Directory, Customer Service, Windows Server, Troubleshooting, Servers, Management, Technical Support, Sql, Networking, Help Desk Support, Network Administration.
Who are Steven Sinclair's colleagues?
Steven Sinclair's colleagues are John Stringfellow, Christopher Turner, George Henderson, Stephen Turner, Jane Smitheram, Danielle Nascimento, Natalia Luccardi.
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