Steven Smith Email & Phone Number

Johannesburg Area, South Africa

• Oversee all aspects of the Visa and Immigration Service, ensuring that the process runs smoothly
• Interview all clients and handle with applications face to face and by post to determine client eligibility
• Supervise the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by Immigration New Zealand
• Review and ensure that all of the information provided by clients is accurate and correct, preparing and checking all legal documents
• Trained staff to enhance their understanding of immigration rules to help them to fulfill their roles effectively
• The full responsibility of all Immigration issues and operations of the Southern African office, remaining up to date with any changes to legislation

• Sales – Follow up on sales leads and also handle all electronic marketing material
• Key accounts – Looking after all national accounts.
• Reports- Reports was done weekly, monthly on all aspects of the South African business.
• Customer liaison – As far as possible interact on a regular basis with customers and also personally give attention to key clients and now and then arrange an entertainment event. (Rugby tickets, special dinner and.
• Expo’s – In our current trade there isn’t a lot of trade shows, but we try and attend all of them. Achievements:
• As I have not spent much time at the company yet, there are at this stage, not any significant achievements.

• Sales – All sales staff are given their sales budgets and we also organize information days were our products are advertised and sold to positional clients.
• Systems developer - New sales force and infrastructure.
• Sales Team- Sales staff were continuously coached both in sales methods and product knowledge
• Key accounts – Looking after all national accounts.
• Budgets – I draw up budgets for sales staff.
• Reports- Reports were done weekly, monthly on all aspects of the South African business.

• Sales – All sales staff are given their sales budgets and we also organize information days were our products are advertised and sold to positional clients.
• Systems developer - New sales force and infrastructure. This set up a company in RSA from start.
• Sales Team- Sales staff were continuously coached both in sales methods and also product knowledge
• Marketing – We place adverts and promotional material in all relevant magazines and also have done adverts on the radio.
• Key accounts – Looking after all national and international accounts ups to $30 million p/a.
• Budgets – I draw up budgets for all aspects of the company. Here we have company budgets and also sales forecast budgets from international right through to regional.

• Advertisement- Printed media (local and national), Radio
• Enrolment into organizations that uses our product
• Expo’s- Auctions, Nampo
• Organize stands at information events presented by suppliers
• Launching of free service and also two new lines
• Calling on all clients and promoting new products and services

Graduate Diploma In New Zealand Immigration Advice, Legal Support Services

Grade 12