Steven Solis Email & Phone Number

Lake Oswego, Oregon, Us

Responsible for ongoing development and management of critical systems, servers and network, application, system security, overseeing department budget and planning, and maintaining accurate documentation. Ensure day-to-day IT operations. Direct IT projects and maintain communication, project planning, and status reporting. Lead direct reporters.• Successfully built the bridge for better communication with departments and IT for better understanding of the business and how IT can more efficiently support the needs of management and end users• Collaborate with Division, IT staff, Site Management and Users on executing company goals and projects• Coordinate multiple projects to ensure the alignment with milestones, deadlines and budgetsfor programs• Implement SOX program and internal controls, including risk assessment, audit plans, and provide quarterly testing with internal and external KPMG auditors. • Managed migration of 35 Division sites, from EVault to Veeam Backup and Recovery, for individual sites disaster recovery solution • Implemented Division-wide Citrix Virtual app and Desktop across US and Canada sites • Improved troubleshooting process with document work instructions for systems/applications for US and International sites• Support and manage Active Directory and create, manage and monitor group policies• Manage and optimized Compellent Storage with VMware• Complete server builds and network configurations, including managing virtual and physical environment• Calculate financial aspects of the IT Department, including purchasing, budgeting, and budget review• Provide staff training, project management, leadership and guidance to other team members • Streamline help desk tickets and lead IT staff to quickly and efficiently resolve tickets

Provided support to two local site and offsite division data center. Maintained all systems including, but not limited to, servers, desktops, laptops, phone systems, printers, hardware and software. Managed direct reporters.• Managed offsite data center’s hardware and software for 52 physical servers and over 150 Virtual servers • Supported Predator, DNC Plus, and NIT for DNC Machine communication • Designed and implemented disaster recovery plan for local and division data center• Developed project plans and assign necessary duties• Deployed/installed Windows Servers, physical and virtual, for offsite data center and division resources • Installed, configured and maintained server backups and schedule backups through SunGard appliance with offsite storage through EVault (Recover to Cloud)• Monitored and maintained server hardware and software with offsite Division IT team• Created and maintained Active Directory and Exchange 2010 security groups and users• Deployed file servers and manage network folder user security• Deployed VM View Clients on Dell Wyse terminals • Managed Licenses: Microsoft Products, Catia, MasterCam, Vericut, ICAM • Lead Inter-Tel phone system and mobile phone accounts and devices• Migrated user accounts and email accounts to new domain• Implemented Predator DNC system and oversaw Grizzly cable runs to 32 machines • Administered Kantech- EntraPass corporate edition security management software • Supported local site on day-to-day issues using System Center Help Desk system

Provided technical support for 600 users at local and remote sites. Maintained and troubleshot Citrix Program Neighborhood, Cisco and Lenovo equipment. Additional support to main ERP systems in a Windows environment. • Managed Exchange 2010, 2003 creating mail boxes and groups, managing send permissions, forwarding, mailbox security and mail traffic• Maintained Cisco routers, breaking up VLAN’s and configuring ports• Troubleshooted applications, FTP sites, C&C machines, PGP encryption software• Managed cell phone accounts with Verizon and AT&T helping to reduce cost • Troubleshooted printers and set up printers in a LAN environment, and introduced LDAP, SMB scanning • Implemented WebDT Signage system to provide digital message board throughout the facility • Supported Motorola Handheld MC9090 and Zebra Barcode Printers • Implemented Sarbanes-Oxley controls