Steven Steinert Email & Phone Number

Richmond, Virginia, Us

Tempe, Az, Us

General manager with a reputation for exceeding revenue targets, leading high-performance teams and driving change. Establish business plans and strategies to define sales initiatives. Identify trends and areas of opportunity. Personally, coach sales staff in optimal customer service, problem resolution, prospecting and achievement strategies. Engage in complex negotiations, network to acquire new business, oversee the total sales cycle and manage external vendors. Provide outstanding process improvement, start-up operations, scheduling, auditing, budgeting and labor relations expertise. Train new sales managers.• Oversee operations at the multi-million dollar dealerships, recruiting, training and mentoring team members.• Consistently review bottom-line spending and identify opportunities while providing a focus on process management.• Deliver expertise in change management to test new processes, including an ongoing remodel of the store location.• Facilitate weekly sales meetings to identify trends, areas of opportunity and roadmaps to success.• Create monthly business plans with a focus on sales initiatives, including penetration rates on ancillary products, marketing reviews, ACH sign-ups, close rates and overall sales statistics, promoting the sale of 100+ cars each month.• Oversee all administrative requirements, including daily financial transactions and staff payroll.• Collaborate with the underwriting team to ensure compliance with state/federal and corporate guidelines.• Deliver safety and sales training, and onboard all of Chicago lands new hires since April 2016.• Established operations, hired/trained staff in collaboration with the assistant director, and managed 20 staff at each store in Chicago in addition to selecting local vendors for repair/maintenance, car detailing and other required services.

St. Louis, Mo, Us

Responsible for leading the day-to-day operations of the region’s largest branch. Train and develop current and new employees in inside and outside sales. Maintain a consistent customer satisfaction level at the branch. Coordinate marketing efforts for the branch, on a weekly, monthly and yearly approach. Responsible for collection of receivables for the Branch’s accounts. Oversee and maintain over five million dollars in in company assets.