Steven Stettler

Steven Stettler Email and Phone Number

PC Support Specialist @ ATA Services, Inc.
Albuquerque, NM, US
Steven Stettler's Location
Albuquerque, New Mexico, United States, United States
About Steven Stettler

Experienced Customer Advocate looking for work in Albuquerque, NM with a demonstrated history of working in the telecommunications industry. Skilled in technical support, customer satisfaction, customer retention, a strong attention to detail, time management, and customer service. I've worked in an office environment for over 10 years and have a strong knowledge of technology. I'm a highly motivated individual that knows how to manage my own time and ensure customer satisfaction.

Steven Stettler's Current Company Details
ATA Services, Inc.

Ata Services, Inc.

View
PC Support Specialist
Albuquerque, NM, US
Website:
ataservices.net
Employees:
54
Steven Stettler Work Experience Details
  • Ata Services, Inc.
    Pc Support Specialist
    Ata Services, Inc.
    Albuquerque, Nm, Us
  • City Of Colorado Springs
    Business Support Specialist 1
    City Of Colorado Springs Jun 2022 - Aug 2023
    Digitized City of Colorado Springs historical documents stored on microfiche, mylar, and paperScanned Plat documentation as requested for planning departmentProcessed 811 utility locate tickets in Cartegraph to protect city assets from damage
  • Doordash
    Independent Contractor
    Doordash Apr 2020 - Jun 2022
    Delivering orders up to 3 at a time while maintaining a 94% on time rate and an average customer rating of 4.95 out of 5Maintaining records of mileage traveled, and other expensesBuilding a schedule to adhere to in order to maximize profits.
  • Smx
    Data Entry Clerk
    Smx Jan 2020 - Apr 2020
    Ensuring accuracy of orders placed for locks in bulk for construction before sending to manufacturingReached out to customers via phone and email to correct mistakes ensuring customer satisfaction and preventing incorrect locks from being made
  • T-Mobile
    Associate Expert
    T-Mobile Jul 2019 - Dec 2019
    I was responsible for taking inbound calls, and scheduling and completing callbacks for customer accounts.My duties included explaining complex billing issues, advising customers of service features and benefits, ensuring accuracy of account information and protecting CPNI and PII.
  • Wide Open West
    Customer Experience Concierge
    Wide Open West Jun 2017 - Mar 2019
    Colorado Springs, Colorado Area
    I was responsible for making outbound calls to welcome new customers to ensure satisfaction of service on new installs and customers that gave a low customer satisfaction survey score. I have also handled inbound call and email inquiries on bills as well as technical troubleshooting for cable, internet and phone.
  • Startek
    Customer Service Representative
    Startek Jul 2014 - Jun 2017
    Colorado Springs, Colorado Area
    I worked with several different clients, primarily healthcare and was responsible for taking inbound calls scheduling medical appointments, placing orders for mail order pharmaceuticals and assisting pharmacies in processing prescription claims.
  • Stellar Restaurant Solutions
    Customer Service Representative
    Stellar Restaurant Solutions Sep 2013 - Jul 2014
    I was responsible for taking inbound calls for high volume restaurants and placing take out orders and catering orders to 100% accuracy.
  • 24-7 Intouch
    Customer Service Representative
    24-7 Intouch Jan 2013 - Aug 2013
    Greater Denver Area
    My responsibilities included answering incoming chats, up to two at a time handling billing questions, device troubleshooting and taking feedback to meet a goal of a 10% dissatisfaction rate.
  • Alorica
    Retention Specialist
    Alorica Jul 2012 - Dec 2012
    Colorado Springs, Colorado Area
    I was responsible for retaining customers on a credit monitoring service as well as provided general customer support, I was on the back up tech team to take tech support calls when the main tech support site was down and I would provide floor support and take supervisor calls when all supervisors were busy.
  • Sonic Drive-In
    Associate Manager
    Sonic Drive-In Mar 2007 - Jul 2012
    Colorado Springs, Colorado Area
    I was responsible for directing work flow, making sure all food was up to standards and went out on time, ensuring food safety, putting away truck orders, being able to work all positions as needed, receiving payment and giving change, and doing the deposits and taking them to the bank.

Steven Stettler Education Details

  • Mitchell High School
    Mitchell High School
    3.0

Frequently Asked Questions about Steven Stettler

What company does Steven Stettler work for?

Steven Stettler works for Ata Services, Inc.

What is Steven Stettler's role at the current company?

Steven Stettler's current role is PC Support Specialist.

What schools did Steven Stettler attend?

Steven Stettler attended Mitchell High School.

Who are Steven Stettler's colleagues?

Steven Stettler's colleagues are Ismael Rosales, Christi Braxton, Connie Martinez, Peter E. Harrod, Richard Cobb, Stephanie S., Antoinette Maestas.

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