Steven Stokes work email
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Steven Stokes personal email
Transformative customer success expert with 14+ years of experience in deliveringexceptional and personable detail-oriented solutions in both private and public sectors for both local and multi-national interests.Adept at working cross-functionally and individually in response to internal and externalcustomer needs. Communicates and addresses challenges with honesty, integrity andaccuracy. Adept at mastering product and process knowledge and collaborating with teamsin creative settings to produce effective results. Strives for excellence by demonstratingtrust, accountability, and effective execution in all facets of work.
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Customer Success ManagerDato Technologies Jun 2023 - PresentKennesaw, Georgia, Us -
Customer Success ManagerKeeper Security, Inc. Jun 2022 - Jun 2023Chicago, Illinois, Us -
Customer Success SpecialistFieldedge Mar 2021 - Jun 2022Atlanta, Georgia, Us -
Inside Sales RepresentativeBuild.Com Aug 2019 - Mar 2021Chico, Ca, UsTake inbound calls and close ~40 calls per day, maintain 250 to 300 customer records per month using Salesforce, and facilitate sourcing and supply chain fulfillment of orders based on region.» Maintain $80,000 in monthly revenue and $20,000 in margin averages.» Establish quality customer service by following-up post sale to address concerns, guidingcustomers in navigating online orders, and facilitating refunds, exchanges, and other escalations.» Advise associates on market best practices and new products and features in industry. -
Studio ManagerGravity House Studios Oct 2017 - Mar 2021Audio Engineering and management of recording facility including scheduling and records keeping.» Served as brand ambassador to drive sales by presenting and promoting services at 15 events.
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Customer Service RepresentativeCity Of Atlanta May 2014 - Sep 2017Atlanta, Georgia, UsWorked closely with Senior Office Manager, customers, and employees to mitigate and resolve issues.» Briefed H.R. Deputy Commissioner on current employee and constituent issues to provide qualitycontrol and advise on response time and resolution.» Created process to automate records keeping, improved transparency and efficiency by 50%.» Advised customers and employees to establish and disconnect water accounts and other issues.» Audited facility and employee training to initiate educational learning to watershed department.
Steven Stokes Skills
Steven Stokes Education Details
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University Of Tennessee, KnoxvilleGeneral -
Atlanta Institute Of MusicAudio Engineering
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Atlanta Institute Of MusicAudio Engineering
Frequently Asked Questions about Steven Stokes
What company does Steven Stokes work for?
Steven Stokes works for Dato Technologies
What is Steven Stokes's role at the current company?
Steven Stokes's current role is Customer Success Manager.
What is Steven Stokes's email address?
Steven Stokes's email address is st****@****ild.com
What schools did Steven Stokes attend?
Steven Stokes attended University Of Tennessee, Knoxville, Atlanta Institute Of Music, Atlanta Institute Of Music.
What skills is Steven Stokes known for?
Steven Stokes has skills like Customer Service, Microsoft Office, Microsoft Powerpoint, Relationship Building, Teamwork.
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