Steven Sumner Email & Phone Number

El Segundo, California, Us

Senior Director of Renewal Operations and Operational Analytics (12/2022 – current)• Led a global team in delivery of over 70% of the company’s revenue.• Developed and executed tactical and strategic plans for tracking and on time delivery of renewals and expansion of analytical reporting.Director of Global Security, Support and Operations (02/2022 – 12/2022)• Championed key strategic initiatives to improve team interactions and ensure secure system architecture. • Developed and led the Incident Management program.• Advisory on project, strategic planning and staff development.• Facilitated staff, strategic planning, and project status meetings.

Armonk, New York, Ny, Us

• Developed and led the Program Management Office providing project, strategic and security leadership across the over 300 team member organization. • Championed key strategic initiatives to improve team interactions and ensure secure system architecture. • Advisory on project and strategic planning and staff development.• Facilitated staff, strategic planning, and project status meetings.

Minneapolis, Minnesota, Us

• Championed seamless implementation of 3rd party SaaS (Software as a Service) projects, holding critical accountability throughout deployment for:o Microsoft Cloud Application Security (MCAS) Cloud Application Security Broker (CASB)o Microsoft Email Security Defendero Veracode Static and Dynamic Application Scanner• Gathered and clarified business requirements, standardized support processes, conducted application testing, and prepared support documentation and playbooks to maintain adherence to QA guidelines.

New York City, Ny, Us

• Methodically conducted analysis and coordination for ADSE data center build-out to identify, evaluate, and eliminate access risk.• Created Excel dashboards for project reporting and designed templates for data analysis and conversion.

Richfield, Minnesota, Us

• Gathered Active Directory access requirements from 150+ engineering and application support teams for enterprise-wide IAM implementation of Red Forest Windows security architecture. • Served as Project Manager for several IAM cyber security initiatives.• Oversaw business and design requirements, test cases, and process engineering for all infrastructure components including PSM role-based security, Azure Active Directory in cloud and on premise, code signing, database encryption, and SSL key encryption.

• Administered product portfolio for vulnerability remediation and patching requirements.• Prioritized patches and remediation, reviewed audit requirements, and created patching game plans for operations and engineering stakeholders.

Richfield, Minnesota, Us

• Performed business and system analysis for mobile activation system upgrades.

San Francisco, California, Us

• Developed cyber security program, policies, and procedures for Wealth and Trust lines of business.• Managed 300+ applications and led full-scope project management for 1,000+ initiatives including project plans, risk and issue management, mitigation plans, and status reporting.• Analyzed vulnerability and middleware version compliance with enterprise and industry objectives.• Analyzed user access and managed project to enhance IAM system.

San Francisco, California, Us

• Wrote technical specifications for home preservation application, analyzed enterprise data and XML mapping, and completed IAM project.

• Developed technical architecture of Cybershift time clock badge equipment and authored project plan for 20-location deployment.

Us

• Helmed all facets of project management including timelines, budget, project plans, stakeholder relations, requirements definition, UAT, risk/issue management, and status reporting to executive leadership. • Managed operational, training, and testing efforts with cross-functional and external business partners on web and mobile application having $20M+ budget. • Prepared detailed business and technical analysis documents for several cutting-edge application development, conversion, and integration projects.

• Created and presented informative and compelling use cases for crop insurance projects.

St. Paul, Mn, Us

• Recognized as first person in seven years to increase Keane’s business; propelled Keane’s EDI business by 200% and played a major role in increasing EDI usage for Ecolab by 35%.• Assembled and directed EDI Support and Project Team of four, tracked risks and issues, prepared detailed mitigation plans, reviewed code, and performed status reporting. • Trained and mentored staff, created work schedules, resolved conflicts, and delegated assignments.• Conducted comprehensive business and systems analysis for EDI, shipping, finance, accounts payable, accounts receivable, POS, and billing systems. • Gathered client requirements for system and reporting enhancements, enhanced business processes, created technical requirements, and created use cases for technical and process engineering and testing.

Eden Prairie, Mn, Us

• Completed test preparation for multi-million-dollar IDMS to DB2 database conversion project involving 90% of Supervalu’s distribution system.• Defined project timelines and milestones, assessed risks, resolved issues, and reported project status.

• Formulated project plan for mission-critical migration effort and delivered business analysis and testing strategies under very tight timeframe to pull company out of bankruptcy.• Delegated project tasks to team members, meticulously tracked issues and risks, structured mitigation plans, created use cases, performed status reporting, directed QA, and performed testing. • Provided business, data and system analysis for conversion project from mini-mainframe HVX COBOL IDMS/DB2 IBM environment to COBOL SQL LAN/WAN platform. • Gathered client requirements for system and reporting enhancements, refined business processes, and created technical requirements for ERP, shipping, and POS system.

Rochester, Minnesota, Us

• Created project milestones and coordinated of all project activities, assessed risks, addressed issues, and provided status reporting for Lawson software upgrades projects in a UNIX Sun Solaris environment using an Oracle database and Microfocus Cobol. The systems covered the areas of Procurement and Accounts Payable. Provided program management support. • Analyzed business and system processes and functions. Made coding changes and created Use Cases for technical and process re-engineering and testing. Documented system and process enhancement changes.