Responsible for corporate strategy, partnership development, sales and marketing planning & execution, offering commercialization, solution design & delivery, and customer success.Clients: Port of Seattle, Reva Solutions, Seattle Municipal Court, Microsoft, Moss Adams, T-Mobile, Gates Foundation, Blue Origin, McKinstry, and Interlune.

Led Revel’s high-tech portfolio commercialization and key account revenue growth by reimagining customer experience, business model, and technology enablers with top marketing, digital, and sales clients. Developed and delivered innovative account growth strategies from holistic insights oriented on solutions selling - resulted in $20M+ annual book of business.Drove strategic lead generation, inside sales, business development, sales insights (pipeline, deal flow), solutions positioning, RFP/contract development, negotiation, and renewals/customer success functions. Proud recipient of Diversity Supplier of the Year award 2017 at Microsoft.

Engagement Leader for Revel's key high-tech account - 120+ associates with 6-8 managers, responsible for P&L ($20M+, 20% YoY, $120M+ sum), account management, IP development, and organic pull through.Led solution designs, proposal/RFP management, pricing & negotiation (won upward of $5M+ deals), resource planning, SOW/scope management, customer success/renewals, and portfolio strategy/growth.Consulting engagements:- Enterprise Marketing Platform buy/build assessment for Microsoft Office Marketing- Portfolio management & rationalization which drove savings of $15M+ annually- Scrum master and product owner for an in-house CRM solution reaching 165+ NSAT - ERP business architecture for a $6B business- Business process modeling with eTom for a $3B business- Worldwide adoption readiness for a $3B business- Product planning and design for O365 with focuses on application awareness and personalization

Performed market research, product/services offering definition, and business model creation for emerging technologies and venture ideas (Integrated Entertainment System, Intelligence Search (Bot, AI), Outlook Automation).

Conducted primary & secondary market research, competitive analysis, innovation/customer workshops, and product planning for Microsoft CRM SaaS solution - Automated Service Agent (NLP, Bot, Virtual Agent).

Partnered with Windows Live team on developing a secure and streamline customer information management platform for Microsoft.com. Program scope - 15+ resources in Dev, Test, Ux, Localization, Training, Readiness.

Designed and developed Microsoft's first-generation Enterprise Marketing platform. Introduced virtual events and advanced registration capabilities. Program scope - $6M in annual budget, 5 - 6 Systems Analysts/Program Managers, and 20+ offshore dev/test resources.

Provided technical leadership and release management for one of the largest Siebel Sales CRM implementations in the world (90+ countries). Enabled Microsoft to manage predictive global sales pipeline.

Managed implementation of internal business critical applications acting as the liaison between engineering & business units ensuring quality and timely releases.