The position of C.O.O is a direct report to the Board of Adaptalift Group and has direct responsibility for the Retail Sales, Rental, Service & Parts operations, Safety and Human Resources.AccomplishmentsProject Lead on Integration of Wholesale Materials Handling business into Adaptalift Hyster Project Lead on cost reduction transformation plan across Adaptalift HysterEstablished strategy, business plan and launch of “Rapid Parts” aftermarket business Restructured branch operations and finance division of Adaptalift Group which included overhaul of all board reporting, compliance and risk systemsCreated branch network KPI’s and compliance system

This position was responsible for the company’s operational performance, which included Customer Service, Service & Parts, Aftermarket Sales, Labour Productivity, KPI’s, Safety and Procurement. AccomplishmentsDeveloped & implemented operational scoreboard across the entire businessDeveloped production pipeline systemIntroduced drop points for all mobile field service techniciansDeveloped aftermarket sales structure, systems and processesImproved service and parts revenue by 20%Reduced cost of goods sold by 7%

This position had profit centre responsibility for Victoria and Tasmania, which had revenue of $85 million per annum, profit of $2.5 million per annum and a workforce of 100 people. The position had direct accountability for Sales, Rental, Service and Parts. AccomplishmentsIncreased revenue by 25% and profit by 35% in a difficult market environmentRestructured Sales and Service DepartmentsIntroduced asset disposal program that generated $5m in free cash flowDeveloped and implemented “Sales Excellence” program Developed company wide return to work program that reduced work cover premiums by 50%Introduced asset management, safety and repair and maintenance systems that reduced overheads by 25%

This position had primary responsibility for the strategy and execution of the business plan for the residential segment of Fletcher Insulation. The role was also responsible for the development of ee-FiT, which was the "Supply and Fit" contracting arm of Fletcher Insulation. The role was broad in scope and included responsibility for National Account Management, National Business Development, Product Development, Safety and Operations. Total Sales responsibility was $100 million plus. AccomplishmentsManaged the rollout & development of ee-FiT (A subsidiary of Fletcher Insulation) including 3 acquisitions in 2011. $45m turnover in 2011Won $3 million of new business in 2011, including new national accountsRetained all major accounts in a tough market with new market entrantsBrand development & rollout of ee-FiTRe-launch of Polyester Insulation Range

This position was responsible for all facets of Business Development across Adaptalift Hyster. Key responsibilities included the development of new high growth opportunities and the development and retention of current national accounts (Annual revenue of $100 million). The position was responsible for the management and performance of six national account managers.AccomplishmentsDeveloped $40 million dollars of new business for Adaptalift Hyster in 24 months.Secured major long term contracts with 4 new clients.Managed major customer integration following Adaptalift Hyster acquisition of Nacco Materials Handling Group (Hyster Australia). Portfolio of $60 million per annum

This position had responsibility for the operations of National Hire across Victoria, Tasmania and SA. The position was responsible for all facets of the business including Strategy, Sales, Operations, People, Profit Centre Performance and Compliance. The Southern Region had sales of $55million P.A, Assets of $110million and employed over 150 people.AccomplishmentsRestructured and managed integration of National Hire and AH Plant Hire – Southern RegionMaintained revenue and profit in a difficult market environmentDeveloped and implemented sales structure that was market and segment focused including the classification of customers and prospectsDeveloped and implemented “Sales Excellence” program for all sales and operations people that included assessment, customized training and development program, incentive system and sales administrationPersonally acquired key contracts with Vic Roads, Sprayline, TSA and Works InfrastructureImplemented safety management system that produced ZERO LTI’s across 24 month periodIntroduced asset management, safety and repair and maintenance systems that reduced overheads by 25%*Note: Original Employment Commenced via AH Plant Hire, which was acquired by National Hire in 2006.

This position was responsible for the management of State Distribution Centre, Logistics, Asset Management, Central Workshop, Generator and Portable Buildings divisions, all aspects of Commercial Management including Budgeting and Occupational Health and Safety. The Victorian business had sales of $15 million, assets of $35 million and employed over 55 people. AccomplishmentsDelivered above budget sales and profit resultsRestructured logistics divisionCentralised all major asset repairsIntroduced asset management review process

This position was responsible for the profitable management of 5 Melbourne metropolitan branches/depots and had direct responsibility for sales of $5 million, assets of $5 million and employed 25 people.AccomplishmentsDeveloped retail market segment strategyImplemented capex spend of $5mRefurbished branch networkAchieved above budget sales and profit

This position was responsible for revenue of $8 million, formulation of Business plans/Key Account plans, formulation of supply contracts and tenders, development of national contracts and retention of key account base.AccomplishmentsRecord Sales Growth across Major Account portfolioDeveloped new business and contracts with 10 major builders and projects