2005 to Current Duties include ordering, stocking and completing inventory throughout the Academy / Ensured that customers were satisfied with company products and services by doing purchase follow-up calls. Assists in organizing and maintaining all conference rooms, kitchens and supply areas while on call responding to track it requests via e-mail. Provides backup support for the switch board including answering phones, greeting and directing visitors and arranging for taxi services. Serves as backup to the Shipping Center in the preparation, tracking, retrieval and outbound processing of UPS/FEDEX packages. Also has been trained with the mail center equipment including the inkjet labeling system for support as needed. Assists with all incoming and outgoing mail handling as directed, Assists with folding/inserting and labeling projects. Provides both in-house and off site technical support in the complete set-up and the operation of the Audience Response System.

Duties included supervising a staff of six in the daily operations of a loading dock. Supervised loading and unloading of goods, ensuring that merchandise was handled with care and placed correctly in the warehouse Shipped high volume of orders daily; followed all procedures and kept accurate records

Processed all invoicing, freight forwarding and packing slipsUsed computerized system to verify and pull inventory Trained new warehouse workers from various ethnic backgrounds