Steven Thibodeau Email & Phone Number

Primary responsibility in supporting AMI/Smart Grid telecommunications infrastructure. All aspects of project planning, oversight, design and engineering. Mentor Black & Veatch and client professionals in understanding the application and support complexities of Smart Grid and overall telecommunications infrastructure in the utility environment.

Accomplished, resourceful, and versatile technologist with extensive experience leading Operations and Technology departments in support of critical utility operations areas. Successful Information Technology (IT) integration of utility operations environments are part of Steve’s portfolio of accomplishments. The supported departments include Energy Control Center, Substations/system protection, IT, Call Center and Generation. He has achieved business success by leading through change, managing… Show more Accomplished, resourceful, and versatile technologist with extensive experience leading Operations and Technology departments in support of critical utility operations areas. Successful Information Technology (IT) integration of utility operations environments are part of Steve’s portfolio of accomplishments. The supported departments include Energy Control Center, Substations/system protection, IT, Call Center and Generation. He has achieved business success by leading through change, managing multiple priorities simultaneously, collaborating across boundaries and functions, and successfully attacking hard problems. Mr. Thibodeau has a consistent record of leading teams to deliver high-quality results for complex, capital and infrastructure intensive projects. Show less

Accomplished, resourceful, and versatile technologist with extensive experience leading Operations and Technology departments including IT, , Call Center, Engineering and Maintenance professionals and a variety of systems. Achieved business success by leading through change, managing multiple priorities simultaneously, collaborating across boundaries and functions, and attacking hard problems backed by a top-notch team. Consistent record of leading teams to deliver high-quality projects for… Show more Accomplished, resourceful, and versatile technologist with extensive experience leading Operations and Technology departments including IT, , Call Center, Engineering and Maintenance professionals and a variety of systems. Achieved business success by leading through change, managing multiple priorities simultaneously, collaborating across boundaries and functions, and attacking hard problems backed by a top-notch team. Consistent record of leading teams to deliver high-quality projects for complex, capital and infrastructure projects. Dedicated, positive “Go to Guy” demeanor with an effective cross-functional leadership style that is consistent with getting the best from a team.Communications Team Lead for $200M Automated Meter Initiative (AMI) for a national Department of Energy initiative including budgets, RFP preparation, review and selection of a new technology vendor. Managed $7.5M communications infrastructure includes wireless IP, MPLS WAN and LAN networks to support 620,000 Central Maine Power meters to Head End System communications. Selected new communications technology that communicates to SmartGrid devices with the ability to add VPN/VLAN capability as well as distribution automation and Supervisory Control and Data Acquisition (SCADA) devices. Led several process teams to create new utility processes utilizing AMI system. Show less

Key IT leader of a newly created centralized support organization overseeing engineering, deployment and maintenance of telephony, IVR, CTI, microwave/SONET/fiber systems and LAN/WAN system supporting six call centers across New England with >800 seats. Mission-critical responsibility of six energy control centers across New England supporting each of the energy operating companies, and the largest US-based server environment in the corporation with 48 PBXs (IVR, VRU, CTI, VoIP deployments… Show more Key IT leader of a newly created centralized support organization overseeing engineering, deployment and maintenance of telephony, IVR, CTI, microwave/SONET/fiber systems and LAN/WAN system supporting six call centers across New England with >800 seats. Mission-critical responsibility of six energy control centers across New England supporting each of the energy operating companies, and the largest US-based server environment in the corporation with 48 PBXs (IVR, VRU, CTI, VoIP deployments with delivery over MPLS, ATM, Frame Relay, Point-to-Point T1, T3 and OC-x). Provided overall direction and design of 150 node fiber optic and 30 node microwave network across multi-state area. Selected and managed maintenance vendors. Managed workflow and employee performance feedback while developing and mentoring team. Show less

Master, Business Administration

Bs, Electrical Engineering Technology