Steven Thomas Email & Phone Number

White House, Tn

 Direct a team of up to three employees in a way that ensures the most yield for the desired outcome in a given amount of time Create and adhere to a schedule that is designed to cover the overall cleanliness of the campus to enhance the environment for both internal and external customers Perform regular maintenance on equipment and tools (water fountains, hand sinks, light fixtures, batteries in lift trucks, painting and cleaning machines) General construction (framing, hanging sheetrock, painting) Create new and modify existing Engineer Master databases

Springfield, Tn

 Develop and enhance customer relations to build clientele Served as a lead in training coworkers on sales techniques and serving procedures Audit meal invoices to discount coupon promotions and ensure accuracy of orders Balance cash drawers and complete deposits Control food quality, cook times, and the overall experience of the guest

Greenbrier, Tn

 Provide leadership for team members throughout the shift, assigning tasks, while expediting services Scheduling work hours Calculating food cost Balancing cash registers and making bank deposits Preparing food orders for commissary Performing inventory

 Creating new accounts, and assigning phone plans to satisfy the customers’ needs  Assist customers with account disputes and technical errors Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints Check to ensure that appropriate changes were made to resolve customers' problems Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken Refer unresolved customer grievances to designated departments Determine charges for services requested, collect deposits or payments, or arrange for billing

 Maintain supply inventory Audit inventory Participate in meetings to coordinate production goals with inventory on hand Talk with co-workers to discover what products rendered the best results Utilized phone systems, intercom, and e-mail to relay information with all departments Coordinate with local vendors to ensure products were delivered in time for scheduled production Communicate with customers to find out what they wanted and whom they needed to speak to

Bachelor’S Degree, Business Administration And Management, General, Junior

Bachelor'S Degree (90 Credit Hours Completed), Business Administration And Management, General

Activities and Societies: Alpha Kappa Psi