Steven Thornton

Steven Thornton Email and Phone Number

Educator | In-Home Healthcare Provider | Entrepreneur @ IHSS Public Authority
Steven Thornton's Location
San Francisco, California, United States, United States
About Steven Thornton

With over 20 years of experience in the retail industry, I am a seasoned professional with a proven track record of driving sales, managing teams, and delivering customer satisfaction. As a former manager, I have led the sales staff to consistently exceed store-wide and individual KPI goals, surpassing sales targets by an average of 15% every quarter.My success stems from my passion for excellence, professionalism, and loyalty, as well as my ability to learn and adapt to diverse situations. I have acquired and honed skills in relationship development, active listening, and CRM, which have enabled me to build and maintain a loyal customer base and a strong network of professionals and mentors. I am always eager to seek new opportunities for growth and advancement, and to make a positive impact in the sales and management industries.

Steven Thornton's Current Company Details
IHSS Public Authority

Ihss Public Authority

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Educator | In-Home Healthcare Provider | Entrepreneur
Steven Thornton Work Experience Details
  • Homebridge
    Care Supervisor
    Homebridge Nov 2024 - Present
  • Ihss Public Authority
    In-Home Care Provider
    Ihss Public Authority Feb 2024 - Present
    In this position, I am dedicated to delivering compassionate and personalized care to the elderly and disabled, ensuring the well-being and comfort of my clients. My responsibilities include assisting with daily activities, providing emotional support, and promoting a safe and healthy living environment. I am committed to enhancing the quality of life for those I serve and making a positive impact in their lives every day.
  • Homebridge, Inc.
    Home Care Professional
    Homebridge, Inc. May 2024 - Nov 2024
    San Francisco, California, Us
  • Mancini'S Sleepworld
    Brand Ambassador
    Mancini'S Sleepworld Jun 2016 - Aug 2023
    Livermore, Ca - California, Us
    As a seasoned professional in the retail industry, I have had the distinct privilege of serving as Manager, Trainer, and Administrative Support for the North District at Mancini's Sleepworld. Over the course of my tenure, I have played a pivotal role in driving unparalleled success for our stores through a combination of strategic leadership, effective training methodologies, and a relentless commitment to customer satisfaction.In my capacity as Store Manager, I have consistently steered the sales staff to exceed both store-wide and individual Key Performance Indicator (KPI) goals. My approach to management is rooted in a passion for achieving excellence, and I have continuously led my team to surpass sales targets with enthusiasm and precision. This success is not merely a testament to my leadership skills but also underscores my ability to cultivate a high-performance culture within the store.In the role of Trainer, I have implemented innovative and impactful training programs that have empowered our sales team with the skills and knowledge needed to thrive in the competitive retail landscape. Recognizing the dynamic nature of the industry, I have been proactive in keeping our team abreast of the latest product knowledge, sales techniques, and customer service best practices. This commitment to continuous learning has not only enhanced the capabilities of individual team members but has also contributed significantly to the overall growth of the local business.As the Administrative Support for the North District, I have seamlessly managed the operational aspects of the store, ensuring smooth and efficient workflows. My attention to detail and organizational prowess have played a crucial role in maintaining a streamlined and customer-centric environment. From inventory management to coordinating promotions, I have overseen various administrative functions with a focus on optimizing processes for enhanced productivity.
  • Mancini'S Sleepworld
    Sleep Consultant
    Mancini'S Sleepworld Jan 2015 - Jun 2016
    Livermore, Ca - California, Us
  • Fernandos Mexican Grill
    Operations Manager
    Fernandos Mexican Grill Feb 2014 - Dec 2014
    In my role, I played a pivotal role in orchestrating the establishment and ongoing administration of a state-of-the-art Point of Sale (POS) system tailored specifically for a dynamic restaurant franchise. This comprehensive initiative encompassed the successful implementation of the system across three distinct restaurant locations, each operating seamlessly under the umbrella of this advanced POS infrastructure.Cash flow management was another critical dimension addressed by the POS system. I actively contributed to configuring and fine-tuning the system to meticulously track financial transactions, providing a granular overview of revenue streams and expenditures. This real-time financial visibility facilitated prudent decision-making, enabling the franchise to maintain fiscal discipline and adapt to evolving market conditions.In addition to financial aspects, the POS system is seamlessly integrated with labor and employment records. By serving as a centralized repository for employee data, it streamlined workforce management processes, including scheduling, payroll, and performance tracking. This enhanced efficiency in human resource management translated into improved staff productivity and overall operational cohesion.Moreover, the POS system played a pivotal role in monitoring profit and loss metrics. Through its sophisticated reporting tools, the franchise could meticulously track revenue generation, cost structures, and profit margins. This granular insight into the financial health of each restaurant enabled strategic decision-making, ensuring that the franchise remained agile and responsive in the competitive restaurant industry landscape.
  • Miskelly Furniture
    Sales Consultant
    Miskelly Furniture Sep 2012 - Feb 2014
    Pearl, Mississippi, Us
    I provided professional assistance to clients in the field of interior design, with a focus on furniture, rugs, and accessories. Additionally, I offered guidance to select clients in the area of mattress selection. My services were aimed at ensuring that clients were able to create a comfortable living space that was both aesthetically pleasing and functional. Through careful consideration of client preferences and the application of my expertise in design principles, I was able to provide effective solutions that met the needs of a diverse clientele.
  • Ashley Furniture Homestores
    Senior Sales Consultant
    Ashley Furniture Homestores Jun 2010 - Sep 2012
    Carle Place, Ny, Us
    As a furniture and mattress sales associate, I provided clients with personalized consultations to identify their unique requirements and preferences. By leveraging my extensive product knowledge and expertise, I facilitated informed purchasing decisions that aligned with the customer's needs. Additionally, I ensured that each customer received an exceptional shopping experience by offering high-quality service and addressing any concerns or questions they may have had.
  • City Limits Steak And Seafood
    Food Server
    City Limits Steak And Seafood Dec 2003 - Dec 2009
    Experienced Senior Food Server at City Limits Steak and Seafood, known for surpassing sales targets and providing exceptional customer service. With a proven track record of outpacing peers, I doubled tip earnings through strategic upselling and a focus on maximizing profits by promoting targeted items. Collaborative team player with strong communication skills, contributing to a positive work environment. Adept at maintaining order accuracy and upholding high standards of cleanliness. Seeking new opportunities to leverage my skills and drive success in the dynamic hospitality industry. Joining City Limits has allowed me to thrive in a fast-paced environment, delivering a memorable dining experience for patrons and contributing to the restaurant's overall success.
  • Pizza Hut
    Operations Manager
    Pizza Hut Oct 2001 - Dec 2007
    Plano, Tx, Us
    As I embarked on my career journey with the company, I initially started as a line cook while juggling two other jobs along with my high school and college education. My strong work ethic and unwavering focus enabled me to quickly climb the corporate ladder and assume prominent managerial roles. Towards the culmination of my tenure with the organization, I was entrusted with the responsibility of overseeing the operations of two different locations and spearheading sales and operational activities at the University of Mississippi football stadium during home SEC football games.Managing these roles effectively necessitated a versatile skill set that involved strategic planning, logistics management, financial analysis, staff management, and customer service. Through this diverse range of responsibilities, I was able to develop a comprehensive understanding of business operations and effectively lead diverse teams to achieve organizational objectives. Moreover, these experiences have endowed me with ample opportunities to hone my management skills, which have prepared me to tackle formidable challenges and lead successful teams in any future organization.
  • Neshoba County Emergency Mgmt
    Emergency Dispatcher
    Neshoba County Emergency Mgmt Jul 2004 - Dec 2005
    As a 911 Emergency Dispatcher, I played a crucial role in ensuring public safety by efficiently and compassionately responding to emergency calls. My responsibilities included answering incoming calls, gathering essential information from callers, and dispatching the appropriate emergency services such as local and/or federal police, fire, or medical assistance. Quick decision-making, effective communication, and the ability to remain calm under pressure are essential skills for this role. I was also responsible for providing pre-arrival instructions to callers, offering reassurance, and maintaining accurate records of all communications. My commitment to public service and your ability to coordinate emergency response efforts contributed to the well-being of my community and saved lives in critical situations.
  • Geyser Falls Water Theme Park
    Administrative Assistant
    Geyser Falls Water Theme Park Jul 2001 - May 2005
    Upon commencing my current position, I assumed a seasonal role on the day of my legal eligibility to work. Subsequently, I underwent an orientation on my fifteenth birthday. Initially, my responsibilities entailed serving as a ticket sales agent. However, within a year of my tenure, I was promoted to lead and subsequently to a supervisory position. Eventually, I was offered a position on the corporate staff as an administrative assistant. I was charged with working with the resorts HR department to creating my own possition as the current job description stipulated a minimum age requirement of 18 years, while I was only 16 years old at the time of my appointment. As the unofficial Executive Administrative Assistant, I served the COO and six other directors with an array of duties, including record keeping, data analysis, office management, supply and inventory management, and so much more. Notably, I was entrusted with the responsibility of being the central command for all emergencies in the park. My duties included securing the park and implementing mitigation procedures to ensure the safety and well-being of staff and guests. The position accorded me extensive training in Microsoft Office applications, certification with the National Weather Service, and emergency management.

Steven Thornton Education Details

  • Berkeley City College
    Berkeley City College
    Sociology
  • Meridian Community College
    Meridian Community College
    Psychology
  • University Of Mississippi
    University Of Mississippi
    Psychology

Frequently Asked Questions about Steven Thornton

What company does Steven Thornton work for?

Steven Thornton works for Ihss Public Authority

What is Steven Thornton's role at the current company?

Steven Thornton's current role is Educator | In-Home Healthcare Provider | Entrepreneur.

What schools did Steven Thornton attend?

Steven Thornton attended Berkeley City College, Meridian Community College, University Of Mississippi.

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