Steven T. Email & Phone Number

Amsterdam, Nh, Nl

Amsterdam, North Holland, Netherlands

Amsterdam, Noord-Holland, Nederland

Amsterdam, Noord-Holland, Nederland

Tackling the immense project to get rid of Corona, one vaccin and test at a time!

Amsterdam, Noord-Holland, Nederland

Start up of the new concept from Younique Concepts- Overseeing general restaurant operation- Acquisition of investors to get more parties involved- Negotiating deals with suppliers and wholesalers to get the most favorable prices - Coordinating appointments and meetings and managing staff calendars and schedules- Coordinating domestic and international travel, including hotel, and car rental reservations- Purchasing restaurant supplies and equipment and maintaining… Show more Start up of the new concept from Younique Concepts- Overseeing general restaurant operation- Acquisition of investors to get more parties involved- Negotiating deals with suppliers and wholesalers to get the most favorable prices - Coordinating appointments and meetings and managing staff calendars and schedules- Coordinating domestic and international travel, including hotel, and car rental reservations- Purchasing restaurant supplies and equipment and maintaining proper stock levels- Facility Management, making sure the facility is streamlined with clear lines of communicating and SOP's- To be accountable for the achievement of department KPIs and Objectives- To ensure that all agreed Company processes and procedures are adhered- To be proactive and aware of any potential issues that may arise to prevent problems and areas of concerns before they occur- Responsible for driving company culture within the team- Establish and maintain strong professional relationships with key suppliers in the business- To develop product service to the highest standards and maintain to be “the best place” for locals and tourists to have a memorable FB experience- Communicate, prepare and develop menus together with Head Chef and BM. Show less

Amsterdam, Noord-Holland, Nederland

- Coordinating appointments and meetings and managing staff calendars and schedules.- Supervising, mentoring, training, and coaching our restaurant staff and delegating assignments to ensure maximum productivity.- Creating presentations and other management-level reports.- To comply with all Company and Statutory regulations regarding Health and Safety, and to make yourself aware and observe all relevant health and safety rules and procedures on customer sites.- Establish and… Show more - Coordinating appointments and meetings and managing staff calendars and schedules.- Supervising, mentoring, training, and coaching our restaurant staff and delegating assignments to ensure maximum productivity.- Creating presentations and other management-level reports.- To comply with all Company and Statutory regulations regarding Health and Safety, and to make yourself aware and observe all relevant health and safety rules and procedures on customer sites.- Establish and maintain strong professional relationships with key stakeholders right across the business- Accountable for teams' performance as a whole- Accountable for developing and implementing an effective development matrix- Responsible for ensuring team follows all HR processes- Responsible for analysing MI to improve team performance- Dealing with guest queries in a friendly and efficient manner, ensure best customer care and satisfaction at all times- Ensure the teams always have correct mise-en-place done in a timely and thorough manner to be able to do efficient work and deliver exceptional service on time- Ensure that reasonable care is taken for Health Safety of employees and guests Show less

Amsterdam, Noord-Holland, Nederland

Amsterdam, Noord-Holland, Nederland

- Accountable and responsible for customer management, the day-to-day operation, promotion/sales and administration of the Bar, Restaurant Product outlets, with the key focus on the Bar and Restaurant- Implement and maintain the SOPs for the bar and restaurant department- Responsible for organizing events and comprehensive, efficient promotion/PR of The Bar- Proactive planning for all areas to have adequate resources available at all times to deliver exceptional guest service-… Show more - Accountable and responsible for customer management, the day-to-day operation, promotion/sales and administration of the Bar, Restaurant Product outlets, with the key focus on the Bar and Restaurant- Implement and maintain the SOPs for the bar and restaurant department- Responsible for organizing events and comprehensive, efficient promotion/PR of The Bar- Proactive planning for all areas to have adequate resources available at all times to deliver exceptional guest service- Being aware of VIP guests or guest’s special requests and communicating this to the team within the department and Head Chef. - Deliver a high level of customer service personally and through the team providing regular training and feedback to ensure consistency- Responsible for developing a culture of continuous improvement and innovation- Accountable for team performance as a whole- Accountable for developing and implementing an effective development matrix- Responsible for analyzing MI to improve team performance- Accountable for creating reports and MI (Management Information) for the owner and investor- Accountable for the quality of communication and quality of reports being submitted to owner and team - Accountable for measuring, meeting and reporting Key Performance Indicators (KPIs)- Responsible for using KPI output / service reviews to improve service- Responsible for implementing and maintaining the Standard Operating Procedure (SOP), seeking constant improvement- To manage poor performance and misconduct quickly and effectively to reach a positive outcome for the business whilst following the company disciplinary procedures.- To manage attendance and sickness absence in line with the appropriate Company policies. Show less

Amsterdam, Noord-Holland, Nederland

- Producing reports, composing correspondence, and drafting new contracts- Creating presentations and other management-level reports- Managing business by focusing on improving all aspects including performance, sales, rationalizing costs, delivering operational efficiency and ensuring customer satisfaction through the delivery of exceptional service and products- To increase the quality of the team, through good recruitment, training and development, and through the effective… Show more - Producing reports, composing correspondence, and drafting new contracts- Creating presentations and other management-level reports- Managing business by focusing on improving all aspects including performance, sales, rationalizing costs, delivering operational efficiency and ensuring customer satisfaction through the delivery of exceptional service and products- To increase the quality of the team, through good recruitment, training and development, and through the effective coaching, leading, and managing a team of people.- Supervising and mentoring our restaurant staff and delegating assignments to ensure maximum productivity- To ensure appraisals and professional development of staff effectively maintained.- To manage, analyse and build the budget for the business, focusing on increasing income streams and profit margin, whilst controlling relevant costs- To comply with all Company and Regulations regarding Health and Safety, and to be aware and observe all relevant health and safety rules and procedures on customer sites Show less

- Started in Utrecht as a full-time employer to learn and train the business mentality and prepare for the opening of the next restaurant- Startup for the new Amsterdam restaurant- Supervising, mentoring, training, and coaching our restaurant staff and delegating assignments to ensure maximum productivity.- Day to day management

International Business

Honors/Regents High School/Secondary Diploma Program