Steven Vernor Email & Phone Number

2060 E Cameron Way, Tempe AZ 85281

United States

• Oversee all plans and strategies to bolster business growth and achieve company’s sales goals effectively. Liaise with various departments and teams including engineering, product, and marketing to ensure seamless.
• Devised and implemented new CRM system to enable more automation in contacts.
• Improved overall business effectiveness by expanding new program offerings from programing to additional areas.

• Key Achievements
• Successfully added 4 new clinics growing from 6 to 10
• Established Sales Process decreasing sales cycle from 18 to 7 days
• . Increased Conversion from 8% to 23%
• Developed 3 new support programs for both new and existing patientsResponsibilities
• Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives.

Phoenix, Arizona Area

• Key Achievements
• Launched New Inside Sales Team
• Fully staffed to 14 inside sales representatives in 60 days
• Established Inside Sales Process.
• Reduced sales close cycle from 28 days to 17 days from first contact.Responsibilities
• Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives.

Scottsdale

• Key Achievements
• Rolled out multiple pilot programs designed to pioneer newer processes and streamline results
• Successfully partnered with the other business units to build better cross functional cooperation.
• Built strong team culture around shared and individual successes.
• High accountability leadershipResponsibilities
• Manage day-to-day performance of all sales team members

• Key Achievements
• Initially started as an Enrollment Counselor before being promoted to Enrollment Manager
• Increased by 10% "show rates" for new students and by 23% first class completion through a successful collaboration with College leadership which established new student workshops
• Implemented an optimized support community system which increased a voice to voice likelihood vs. landing in a voice mail by 28% over a 90 day period.
• Initiated Key Performance Indicators (KPI) standards to boost team performance utilizing available systems: Avaya and WebReports
• Executed policy and procedures for employee standards and practices, and monitored employee performance goals and objectives on a regular basis