Steven Walker Ii Email & Phone Number

Baltimore, Maryland, United States

Lanham, Maryland, United States

-Developed strong relationships with 100+ clients resulting in high levels of customer satisfaction-Conducted over 500 face-to-face demos that showcased the benefits and value of Safety products to potential customers, resulting in a 35% conversion rate with programmers and 65% rate with non-programmers -Excell at the sales process from prospecting & lead generation to closing the deal contributing $2,000,000 of revenue -Leverage active listening skills to tailor solutions and address objections to secure 3/5-year contracts -Utilize Salesforce CRM to manage 1000+ prospects and track leads, interaction and deals through sales cycle to excel processing speed by 50%-Educate clients and highlight the value and benefits of the solution as well as the price of not implementing it, explaining how to meet their specific needs-Work with operations and service departments to ensure a smooth transition from sales to service securing 85% customer retention rate -Set 15 new meetings with weekly and close 2-3 deals per week with minimum supervision and hybrid work flexibility to achieve sales quotas

Baltimore, Maryland, United States

-Analyzed 10-K reports utilizing advanced research methods to uncover potential barriers and align CRM solutions with client's business objectives-Developed Salesforce CRM demo, highlighting customization features that resonate with client needs and preferences-Applied the 4-step objection handling technique to confidently address client objections regarding budget constraints during CRM presentations-Engaged in collaborative sessions, providing valuable feedback on peer presentations and exchanging innovative objection handling strategies-Conducted a comprehensive self-assessment, recognizing significant enhancement in objection handling skills and outlining strategies for continuous growth

Landover, Maryland, United States

-Analyzed customers' needs through F2F communication to deliver relevant products and services fulfilling customers' needs helping them to improve their efficiency and safety resulting in increased retention of 3-year contracts -Exceeded sales goals by 30% contributing $24,800 weekly revenue which made $1 289 000 yearly-Monitored market trends, conducted competitive analysis, and shared insights to guide business strategies to enhance product/service offerings-Negotiated contracts' terms and conditions with vendors to diversify the options for the customers, meeting different budgets, and increasing the sales rate by 30% on an annual basis-Mentored 4 MDR’s in the region as well as onboarded and trained new hires locally and remotely

Landover, Maryland, United States

-Managed a customer portfolio of $200,000 per week, with 1000+ business in the MD/DC market which made $10,400,000 annually-Guided and motivated the team of 9 with clear expectations, direction while fostering a positive work environment resulting in promotion of 3 of the team members

Baltimore, Maryland, United States

Laurel, Maryland, United States

Computer Science

Business, Management, Marketing, And Related Support Services