Steven Walsh, Mba, Pmp, Cphq Email & Phone Number

Community Dental Health is a 501c3 charity, and our mission is to provide a dental home to ALL low-income, uninsured, and under-insured persons needing assistance at little or no cost. We believe oral health care is important to overall health care for a sound body, mind, and spirit.

Colorado Springs, Colorado Area

- Drove organizational change efforts in 20 Primary Care offices to maximize patient care and increase clinic revenue under a new Medicaid Regional Accountability Organization- Developed 10 strong Quality Improvement teams to identify critical process deficiencies and implement improved procedures, controls and accountability measures- Trained staff members to incorporate more effective data analysis and project management techniques in order to recognize and assess process deficiencies; boosted critical thinking skills and produced opportunities for measurable improvement projects- Strategized with key company management personnel to evaluate business needs and implement operational tactics that streamlined company procedures and increased Key Performance Indicator performance from 29% to 71%- Reduced managed care costs across the Pikes Peak region by empowering front-line employees to implementstrategies to reduce costly utilization while improving wellness care for 190K Medicaid members- Developed Continuous Quality Improvement initiatives to maintain effective operational oversight ofadministrative procedures resulting in improved processes, strengthened employee productivity and ultimately reducing costs for the network of Primary Care practices

Various Locations

- Operated 550 personnel positions across three geographically separated units; ensured resourcing for healthcare providers and staff members to provide care for 27K annual patient visits- Supervised $25.2M operating budget for a multi-service military treatment facility; 100% fiscal accuracy- Major Command Compliance Inspector; audited outpatient medical facilities; collaborated with personnel to remedy process discrepancies and streamline operations- Managed 15 major medical programs and 97 personnel in key areas of clinical operations; Referral Management, Patient Appointing Call Center, Medical Coding, Transcription and Data Quality- Completed Executive Leadership Development Training Program resulting in individual professional growth and knowledge; applied gained skills to improve organizational efficiency and subordinate leadership capabilities- Site lead for document collection; assembled organizational records for critical Accreditation Association of Ambulatory Health Care (AAAHC) inspection; highly successful inspection led to earnestly sought validation for the organization and recognition as “Exceptional Performer” by inspection agency; efforts yielded a three-year facility accreditation- Piloted Veterans Administration evaluation site for wounded warriors returning from overseas; reducedprocessing time to less than 10 days; resulted in 20% increase in access to care and benefits- Directed subordinate unit exercise and training development requirements; collaborated with senior military leadership to identify emergent threats and implemented mitigation and response strategies across the National Capital Region and the District of Columbia- Served as lead military enlisted medical planner for Presidential Inauguration; primed six medical response teams and 124 medical personnel resulting in seamless medical coverage support for 800K attendees

Masters Of Business Administration, Health/Health Care Administration/Management

Bachelor'S Degree, Health/Health Care Administration/Management