Steven Ware Email & Phone Number

Cambridge, United Kingdom

• Validation Planning of software features and bugs. Triage software bugs and fixes then prioritize validation tasks according to developer effort and business need. Validation Test plan based on heat maps with affected functional areas to determine adequate regression test coverage with specific bug testing requirements. • Perform Validation of machine GUI and PLC software. Bug fix New Feature and regression test compliance against stated functionality using formal Jira test scripts. • Validation Task reporting. Developed and formalized validation status reports for companywide distribution. Held Bi-weekly status update meetings for Managers and peers for feedback and updates. • Software bug reporting Documented with the JIRA reporting system using appropriate recording techniques to ensure capture of functional activity. . • Test script composition. Manual test scripts designed and documented against agreed feature test specification to ensure compliance with customer requirements.• Test Case Library : created repository for the listing of test cases for reference and selection for Test planning purposes. • Standard (sanity test). Introduced for the purposes to ensure that all significant functionality is tested within a validation test cycle.• Software Configuration Matrix. To ensure correct update of customer machines – a matrix was developed to guide customer service engineers . Release notes were included to ensure correct application and guidance given to explain previous software releases in regards to archive and previous version incorporation.• Machine Software History Log : Created and maintained a register of installed machines and the current software status . Useful tool to determine bug fix coverage and implementation. • Noise exposure Measurement: Competent person for Noise at work assessments.

• Facilities/health and safety: Reviewed the facilities of the site with an emphasis on health and safety. Produced a roadmap to direct the site to legal compliance. Introduced weekly tests of the fire alarm system alongside the identification and training of fire marshals. Performed workplace/CoSHH/Working from height and Personal Protection Equipment risk assessments. Improved health and safety signage with a focus on fire exits/visitor sign in and flow of goods in and out of the site.• Despatch of product: Defined and delivered the process procedure to dispatch product via a specialist shipper. Liaised with the logistics company/customer and internal departments to produce the correct shipping documentation and ensured correct labelling of product.• Factory Acceptance Test: Reviewed the FAT and refined the procedure to ensure that it was fit for purpose.• Purchasing: Produced purchase orders for production/design and liaised with vendors and suppliers to ensure timely delivery of ordered parts.• Assembly Documentation: Produced and delivered assembly build manual for the current product. Defined process by reference to part drawings, photographs and explanatory text to illustrate the build process to ensure consistent quality. • New product introduction: Defined the process regarding the planning and management of new product introduction, participated in the transfer activities of prototype to preproduction • FMEA: Introduced design/manufacturing reviews of new product with appropriate actions implemented.• Material Stock Control: Performed Stock check, resolving stock discrepancies and ensure that the BOM reflects actual requirements.• Test and build of product: Assembly, test and dispatch of production assemblies to customer orders.• 1st off build of PCB: Assembled from 602 SMA from parts list/schematic.• Quality System compliance: working with a third party to ensure compliance to the needs of BS9001:2015.

• New product first off build/test. Defined process and delivered first off build for approval by manufacturer. • New product first off review. Feedback of assembly and test issues arising from the first off build. Identified improvements and ensured incorporation into the production process.• Test process definition .Evolved test pass criteria and defined critical adjustment procedures.• Assembly Documentation. Constructed and delivered assembly build manual for a new product. Defined process by reference to part drawings, photographs and explanatory text to illustrate the build process to ensure consistent build quality. Reviewed with assembly supervisor and ensured that the product was correctly introduced into the production line.• Test Documentation. Defined the test process with regard to consistent set up procedure. Documented the test with appropriate illustrations and trained personnel as required.• Test Rig Documentation. Documented the test rig including schematic, bill of material and mechanical part drawings.

• New Product Test Rig specification. Defined the preferred test approach for a new motherboard design. Defined through schematic analysis circuit test protocols to ensure maximum test coverage, focusing on the most cost effective route to provide first off production. Proposed validation protocol for verifying test rig hardware processes. Provided detailed test specifications including input/output protocols and pass/fail criteria to enable an external contractor to provide quotations with accurate cost and timelines. • Software release test. Perform release testing to agreed test protocol with the intention of verifying new features, bug fixes and existing functionality (Regression). Write release report and liaise with Software developer to resolve detected issues.• New Product Packaging. Proposed new packaging by defining the customer requirement and then making a mockup box. Liaise with Packaging companies to develop the concept into a viable product. Identified ISTA standard for the particular requirements of the project. Performed test house fragility testing to aid design of packaging.• V model URS/TRS/VRS Test plan. Planned tests from user requirement specifications (URS). Defined test requirements with an emphasis on repeatable testing that can be employed with reference to a test model such that validation of the design change can be easily verified

• Hardware. Responsible for the maintenance and Gemba improvement activities of an eight head high resolution prototype printer capable of printing 600 dpi images onto either 33 or 16fl/oz cans. Planned and executed a hardware rework program to ensure compliance with current build practice. Performed commissioning/calibration of the individual print heads including X Y and Z axis alignment and setup of head characteristics to ensure high quality reliable printing. Calibrated print heads to perform high resolution stitched printing on 33fl/oz cans.and the removal of print head defects using maintenance techniques. Improvement trials by part substitution as directed by the performance improvement team. • Software. Manual black box testing of pre-release software reporting/ retesting issues via the TRAC system. Planned and performed testing of new feature GUI and calibration/QA mode inspection software . Reported bugs to developers and assisted resolving bug fixes .Liaised with sales/marketing to ensure that customer functional requirements of the GUI are incorporated within the software. Sanity tested software packages and individual bug fixes prior to release. Setup software verification procedure system for regression/new feature test procedures . • Continuous improvement. Designed and introduced fault logging systems . Developed trial countermeasures using fishbone and pareto root cause analysis to ensure a focused test program. Documented standard work procedures via combinations of written, pictorial and video presentation.• Key Performance Indicators (KPI) . Implemented critical performance standard work measurement to assist continuous improvement activities.• Project managed modification requirement to hardware/software of research and development printer. Identified material requirements, tasks and decision requirements gained agreement /buy in before planning the project. Steered completion of project by agreed finish date.

Cambridge, United Kingdom

Sepura design and manufacture secure public communications aimed at a global marketplace. Key Achievements.• New feature project planning. Test plan based on mind maps /heat maps with affected functional areas to determine adequate regression test coverage. Resource and test labour time estimation. • Test script composition. Manual test scripts designed and documented against agreed feature test specification to ensure compliance with customer requirements.• Agile Scrum and Waterfall team participation. Agreed project timescales and software release deadlines achieved. • Software bug reporting Documented with the JIRA reporting system using appropriate recording techniques to ensure capture of functional activity. • Regression test of terminal handset software. Verified regression test compliance against stated functionality using formal test scripts.

St Ives

Linx are a global manufacturer of Ink jet printers specifically aimed at the packaging industry. Key Achievements.• Continuous improvement of manufacture cell quality. Met and exceeded Daily KPI cell pass rate target from 78% to 90% via continuous improvement techniques enabled through pareto trend analysis. Employed structured problem solving techniques including fishtail analysis, Kaizen, 5S and also ‘Toyota A3’ to ensure sustainable countermeasure deployment. • Investigation of internal production manufacturing failure. Reduced global production failure by 16% using pareto trend analysis to identify a ‘top ten’ of failure which accounted for 80% of issues . Ensured that countermeasure discussion was based on observation and whether the issue was suitable for an A3/fishtail type approach or whether kaizen deployment was required.• Test equipment calibration compliance. Overhauled the calibration system with the target of bringing it back into compliance prior to successful BSI audit. Identified areas of non-compliance. Organised calibration of equipment with internal and external vendors.• Production line test rig failure. Analysed production downtime lost to test rig failure. Vulnerable test jigs identified with extra test equipment constructed as required, redesigned existing jigs to improve test coverage. Reduced by 50% lost production time caused by test jig failure.• Kamishibai card audit system :Promoted culture change by encouraging that cell leaders and supervisors adopt and assume ownership to ensure compliance. • UL audit observation compliance requirement. Documented requirements and implemented daily compliance audit of UL safety critical parts with formal recording of results . UL audit passed with existing observation closed and no new ones raised. Ensured that associate engineers were trained to carry out this activity to a competent standard.• Production test rig build/maintenance. • Investigation of returned / faulty parts.

Cambridge

Digital projection design and manufacture industrial digital video projectors.Key Achievements.• Subcontractor PCB reject disposition. Identified PCB subcontract manufacturing defects. Documented feedback to the vendor and arranged for the return of rejected assemblies.• Verification of production test of product. Tested new production samples including PCB revision and software version, ensured that the sample complied to test procedures and standards.• Test procedure Documentation. Documented new test procedures and provided training and mentoring team members to ensure compliance to a competent level.• Production test rig build/maintenance. Reduced downtime on production test rigs by Identifying layout improvement and ensuring adequate spare part redundancy. Constructed new product test rigs to ensure appropriate test coverage.• Test and build supervision. Ensured that product was built, tested and shipped to the correct standard and to agreed deadlines.

Cambridge, United Kingdom

Diomed designed and manufactured diode lasers for invasive surgical procedures. Key Achievements.• Out of the box failure investigation. Responsible for the trend analysis of ‘out of the box’ field failures and communicating analysis and agreeing relevant actions with senior management. Reduced ‘out of the box’ equipment failure by 30% identifying by root cause analysis and confirmed countermeasure via field trial. • Departmental FDA/BSI/CSA audit preparation. Delivered successful test and production department preparation for an upcoming external audit. .• Manufacturing labour cost investigation. Removed 25% of test labour time by resolving manual setup issues, Observation of the process and the facilitation of cross departmental cooperation resulted in redesign and automation of several critical processes. • New product introduction team. Evolved and stabilised the test process and documented standard operating procedures for new laser product., • Sales ordering process v production stock conflicts resolution project. Implemented Kanban pull system to ensure that one export countries stock requirements are satisfied. • Device History Records handwritten errors/calculations reduction project. ,Successful trialing and implementation of a database recording system eradicated handwritten test record errors. • Production test concession generation and signoff approval. Ensured that production concessions were dealt with in a timely manner , walked the concession through signoff/approval/release to allow shipment of product. Reviewed the concession procedure with the emphasis on separating production/vendor issues to ensure a smoother acceptance process.• Test of production lasers and electronic subassemblies. Tested product and its associated assemblies to written test procedures, raised reject notes and non conformities as required. • Test and build supervision. Planned and delegated the team to meet order requirements and timescales.