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Steven Wayne is listed as Automotive Subject Matter Expert / CPO, Retail, Wholesale, Customer Relations, Incentives, Warranty, Fixed Operations, Variable Operations at Hyundai Motor America, based in Dana Point, California, United States. AeroLeads shows a work email signal at hyundaiusa.com and a matched LinkedIn profile for Steven Wayne.
Steven Wayne previously worked as Senior Manager Retail Facilities at Hyundai Motor America and Sr. Mgr. Hyundai Customer Connect at Hyundai Motor America. Steven Wayne holds Mba, Business from Northwood University - Devos Graduate School.
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AeroLeads found 1 current-domain work email signal for Steven Wayne. Compare company email patterns before reaching out.
Senior Sales Operations ManagerExperienced Senior Sales Manager with 20+ years of experience in senior-level leadership in the Automotive, Manufacturing, & Retail Industry. Recognized for the ability to incorporate innovative management techniques, systems, processes, and procedures to enhance business practices, increase productivity, and boost revenues. Talent for cultivating strong relationships with key decision-makers, other managers, direct reports, and business partners.
Listed skills include Customer Satisfaction, Automotive, Sales Management, Profit, and 36 others.
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Fountain Valley, CA, US
- Responsible for Facility and Signage administrative requirements at the Regional level.- Ensure Dealers adhere to the Hyundai Facility Design and Branding guidelines.- Responsible for adherence to operational and design process aspects of the HMA Facility program to ensure timely Dealer, regional, and corporate compliance with program/brand requirements.
Fountain Valley, CA, US
- Provide direction and management to ensure timely handling of all Tier 2 & Tier 3 cases(Responsible for 400+ partner employees)- Manage and mentor 6 team members- Monitor case-handling quality and ensure there is continuous process improvement - Manage, track and report on all case handling.- Manage and monitor agent interactions with customers and.
Fountain Valley, CA, US
- Serve as an in-dealership retail process improvement consultant for all elements of the retail process- Serve as a resource to the region’s dealer network through ongoing dealer contacts- Help to improve the Hyundai Brand through implementing consistent “Sales Best Practices” across the dealer network- Responsible for the regional Ioniq (EV) rollout to.
Fountain Valley, CA, US
- Serve as an in-dealership retail process improvement consultant for all elements of the retail process- Develop retail process improvement plans for dealers-Serve as a resource to the region’s dealer network through ongoing dealer contacts- Help to improve the Hyundai Brand through implementing consistent “Sales Best Practices” across the dealer network
Fountain Valley, CA, US
- Helped the Region to achieve monthly and yearly retail objectives- Trained, supervised, motivated and mentored 12 direct reports- Communicated and administer all corporate and regional programs to both the dealer body and regional personnel- Responsible for the Regional Sales Budget- Responsible for hiring- Responsible for the performance of the 12 field.
Fountain Valley, CA, US
- Successfully implemented Hyundai's retail process and sales satisfaction programs- Improved Hyundai's performance in the sale of assurance products- Developed job-related standardized reports for use by regional management and District Managers- Trained and educated 12 District Sales Managers in both field and office contexts- Tracked and analyzed.
Fountain Valley, CA, US
- Responsible for assisting dealers in all facets of dealership operations including sales support, product distribution, merchandising, advertising, customer assistance and sales training- Attained regularly assigned wholesale and retail vehicle sales objectives- Attained assigned market penetration/registration performance objectives- Conducted.
Fountain Valley, CA, US
- Assisted dealers in resolving customer and operational issues- Accurately reported dealership operations via daily contact reports- Regularly consulted with key decision-makers to help improve overall dealership profitability- Assessed dealerships to help facilitate operational improvements to dealer personnel- Conducted onsite training to address skill.
- Responsible for creating new fleet accounts- Created marketing plans to establish new credit union referrals - Managed and maintained Internet Sales and Marketing Programs
- Performed 3-month job rotations throughout all departments - Managed 15 workers, and shipment of over 3 million dollars worth of merchandise per month- Incorporated new software into logistics of shipping; resulted in saving several man-hours per week
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Steven Wayne works for Hyundai Motor America.
Steven Wayne is listed as Automotive Subject Matter Expert / CPO, Retail, Wholesale, Customer Relations, Incentives, Warranty, Fixed Operations, Variable Operations at Hyundai Motor America.
AeroLeads has found 1 work email signal at @hyundaiusa.com for Steven Wayne at Hyundai Motor America.
Steven Wayne is based in Dana Point, California, United States while working with Hyundai Motor America.
Steven Wayne has worked for Hyundai Motor America, Mitsubishi Motors, Park Cities Ford, and Atrium Companies.
You can use AeroLeads to view verified contact signals for Steven Wayne at Hyundai Motor America, including work email, phone, and LinkedIn data when available.
Steven Wayne holds Mba, Business from Northwood University - Devos Graduate School.
Steven Wayne is listed with skills including Customer Satisfaction, Automotive, Sales Management, Profit, Sales Operations, Automobile, Vehicles, and Retail.
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