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-Driven to be the Top Performer while constantly helping those around with new tactics and processes-Strong background in many areas including sales, marketing, customer service relations-Well-versed in developing and cultivating successful, long-term client relationships-Firmly committed to gaining the highest levels of customer satisfaction-Knowledge of computer environments including Microsoft Office suite and internet functionality-Results-oriented, with an ability to see any assignment to successful completion-Excellent organization, communication, and people skills-Thrives in a busy, fast-paced working environment
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Msr (Marketing Service Rep)Televerde Jan 2015 - 2016Phoenix, Arizona AreaManage outbound marketing campaigns via phone and e-mail to produce leads and sales ready pipeline. Partner with the SAP's Account Managers and Marketing Directors Assist in planning activities, developing territory plans and providing feedback on campaigns and customer trends. Cold calling customers and prospects to generate interest in software solution meeting and exceed all measured metrics Preparation and submission of activity and lead reports Ability to provide forecast and conversion rates Ability to manage and update CRM -
Educational SpecialistCareer Connect Live Oct 2013 - Sep 2014Tempe, Arizona AreaComplete certification process and associated training to develop broad Admissions knowledge Network and develop professional relationships to generate personally-developed inquiries Provide excellent customer service to students through application and enrollment process Screen potential student applicants by phone and sets campus interviews Assess prospective students to ensure they have the potential, traits, characteristics and financial wherewithal to be enrolled through graduation Conduct personal interviews to qualify candidates and to explain academic programs Advise students in program selection, test counseling, registration, etc. Provide general customer service to students from enrollment through graduation
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Debt Collections SpecialistNationwide Financial Jan 2013 - Oct 2013Tempe, Arizona AreaResearches any overdue account balance that is fully or partially unpaid and follows up by mail and/or phone to customers on delinquent payments. Reviews claims denied for payment and underpaid claims. Verifies payment information adjustments to supervisor. Complies with the Fair Debt Collector Practices Act (FDCPA). Responds to customer inquiries regarding account status. Researches customer's accounts thoroughly and documents appropriately. Resolves discrepancies and prepares adjustments and refunds as necessary. Coordinates collection agency communication. Ensures that all information regarding collection activity of account is entered accurately into the billing system. Brings recurring issues to the attention of the department supervisor. Resubmits bills as necessary.
Steven Wess Skills
Steven Wess Education Details
Frequently Asked Questions about Steven Wess
What is Steven Wess's role at the current company?
Steven Wess's current role is Marketing Service Representative.
What is Steven Wess's email address?
Steven Wess's email address is st****@****rde.com
What is Steven Wess's direct phone number?
Steven Wess's direct phone number is +148073*****
What schools did Steven Wess attend?
Steven Wess attended Scottsdale Community College.
What are some of Steven Wess's interests?
Steven Wess has interest in Children, Civil Rights And Social Action, Politics, Environment, Education, Science And Technology, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Steven Wess known for?
Steven Wess has skills like Crm, Account Management, Customer Service, Lead Generation, Sales, Marketing, Cold Calling, Salesforce.com, Call Centers, Sales Process, Marketing Strategy, Microsoft Excel.
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Steven Wess
El Paso, Tx -
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