Charlie Golf One Health Management Consulting (CG1) is a Service Disabled Veteran Owned Small Business specializing in Program Management, Military Health Systems Consulting, Military Health Consulting, Medical Information Management (IM) / Information Technology (IT), Healthcare Solutions, Facility Security Officer Consulting. Our highly qualified associates are readily available to deliver solutions to our customers anytime, anywhere. Our Staff consist of Veterans with Medical Management and Medical IM/IT government experience, Healthcare Professionals with both government and civilian experience, Health Promotions / Health Education backgrounds and are security-cleared for highly sensitive and classified work

Provide support to Navy Common Access Card Program Management Office (CAC PMO) and Senior Government Customers on multiple Government Installations in sustainment of the CAC Program.Assist in providing policy and DOD/DON requirements to Trusted Associate Sponsorship System (TASS) customers.Manage Test CAC program. Conduct audits on registered Trusted Agent Security Managers (TASM) and Trusted Agents (TA) in TASS.Assist with providing DIACAP documentation for Certification and Accreditation approval to ODAA and Navy Modernization.Assist with Retina Scans as required.Document and Provide mitigation results on POA&M.Review System Design Documents (SDD) to identify needed system components.Translate customer requirement to the Functional Requirements Document (FRD).

Directed a staff of 45; ensuring operational goals are achieved, quality goals are met and implemented business changes reflect our changing customer landscape and business partners. Accountable for all personnel functions including, hiring, termination, disciplinary actions, daily assignments and human resource programs. Strategic Planning; provides strategic direction, planning, monitoring and evaluating operations. Responsible for meeting quarterly goals, staffing/hours per labor efficiency standards/cost per liter (CPL) targets and Quality key performance indicators (KPI) goals. Develop action plans to maximize center efficiency and supervise the implementation of process improvements. Developed innovative strategies to increase production, resulting in continued monthly growth of 4.5%. Regulatory Responsibilities; accountable for donor selection, plasma collection and all manufacturing records to maintain the highest production standards. Maintains thorough familiarity to ensure compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).Financial Management; control center donor funds and ensure that all financial records are accurate and in order. Analyzes cost of production (COP) data, ensuring the center attains weekly, monthly and yearly budgets. Recognizes trends in variable costs, such as labor and supply, developing plans of action to reduce cost and maximizing profits.

Responsible for accountability, control, verification and issuance of military identification (ID) cards and Common Access Cards (CAC) for Active Duty military, Reserve and National Guard members, military retirees, family members/dependents, and other eligible recipients. Also, responsible for the control and issue of identification tags and Geneva Convention cards when authorized to military members, deploying civilian employees, and other eligible recipients. Register, process and maintain the Defense Enrollment Eligibility Reporting System (DEERS) and the Real-Time Automated Identification System (RAPIDS) as part of a Verifying Official's responsibilities. Perform all ID Card and CAC issuance related tasks to include researching and reviewing source documents, verifying eligibility, and discussing entitlements as defined in AFI 36-3026(I) and the RAPIDS Training Guide. Maintained the Site Information (i.e. site name, site location address, site phone numbers, and site mailing address). Views or updates the RAPIDS configuration utilities when needed. Accountable for all Common Access Card (CAC) related stock items, including CAC card stock, non-ICC card stock, and printer consumables.

Assigned to Naval Hospital, Guam 08/2007-11/2009. Senior Chief Hospital Corpsman (E8); NEC 8703/9502. Senior Enlisted Leader- responsible for the daily administration, supervision and management of the enlisted staff (45) providing nursing care in the Intensive Care unit, Mother Baby Unit and Med/Surg Unit. Prepared all naval correspondence, reports and schedules required for 24 hour health care facility. Departmental Human Resource director- completed a daily review of all human resource requirements, developing plan of action and milestones (POA &M) for assigning new personnel, conducting personnel movement and adjusting human resources as dictated by patient census and Command’s Mission and Vision. Developed and implemented a new manning assignment initiative, ensuring our new hospital corpsman are assigned to patients care units their first 180 days. Mentored 47 officers across 3 departments; providing guidance on performance evaluations, recognition and documenting disciplinary actions.Joint Commission/ Medical Inspector General action team; Provided unparalleled organization and management expertise leading a 648 member hospital in a highly successful JC/MEDIG inspection. Coordinated briefs, set time-line and established guidelines for the preparation of 12 functional groups and ensured compliance of 228 standards that culminated in full 3-years accreditation.

Assigned to National Naval Dental Center, Post Graduate Dental School, Bethesda, Maryland 11/1996-09/2001. Chief instructor for all dental prosthetic training programs associated with 6 post-graduate dental programs totaling over 3000 hours of instruction. Instructor for the Navy’s Maxillofacial “C” School training program, providing advance instruction to lab technicians and doctors in the fabrication of intra-oral, extra-oral silicone facial prosthetic appliances and prosthetic oculars. Developed the first ever curriculum for the Navy’s Maxillofacial “C” school, which was approved by BUMED. Command Training Team Manager; Dedicated instructor, conducted Enlisted Fleet Marine Force Warfare Specialist classes, Pre-deployment briefs, Navy Rights and Responsibilities workshops and Command Equal Opportunity briefs for 350 command personnel. Lead instructor for 18 basic life support re-certification classes. Managed the train-the trainer program , providing outstanding facilitator training. Conducted over 20 instructor evaluations, providing written and verbal feedback improving the quality of instructor performance. Developed and implemented new Customer Relations Training program, presented the new material to all clinical and support personnel.

Command Managed Equal Opportunity Officer (CMEO); responsible for the implementation of the Navy’s equal opportunity program. Led a team of 15 corpsmen, nurses, doctors and civilian personnel, conducting command climate assessments, through surveys, interviews and observations. Collected, analyzed data and disseminated results from climate surveys through command training events and newsletter forums. Conducted diverse focus group discussions, targeting areas of concern identified through assessment tools. Resolved numerous equal opportunity complaints through the informal and formal complaint procedure process. Facilitated counseling sessions between the parties involved, which helped diffuse potential problems, recommending solutions at the lowest levels. Developed and implemented the Navy Rights and Responsibility Workshop, presented monthly for incoming personnel, addressing equal opportunity, sexual harassment, hazing and fraternization and other topics specific to the command or its staff members.Command Sexual Assault Victims Intervention (SAVI) Program manager; responsible for the implementation of the Navy’s Sexual Assault Victim Intervention program as set forth by the Chief Of Naval Operations (CNO). Identified as the single point of contact to the executive command leadership, with direct access to the commanding officer and acting as the command representative to the Sexual Assault Case Management group, ensuring that the concerns of the victim are communicated to the Commanding Officer.