• Responsible for the day to day operations of the DC office.• Responsible for overseeing purchasing and being able to remain within the set budget.• Being able to identify specific areas in which will improve operations efficiency.• Developing and maintaining relationships with vendors as well as clients.• Responsible for setting and meeting deadlines and remaining on task.• Obtaining proper paperwork in order to provide best methods of payment to vendors.• Responsible for facilitating and managing new projects.• Sources production suppliers and provides production estimates, issues purchase orders.• Creating new and innovative ideas for promotion.• Coordinated and worked with vendors to organize and maintain all activities.

• Maintain the successful day-to-day business operations of the DC office.• Coordinate complex schedules between the CEO, the Lottery executives and people of Congress.• Execute the creation of timelines and provided to cross functional teams as well as update as necessary.• Manage all CEO travel arrangements and created travel itineraries documentation and material.• Ensure strict adherence to scheduled dates and deadlines, as well as departmental processes.• Prioritize all scheduling and production projects and deliver in a timely manner.• Develop and maintain solid relationships with current and new clients and vendors.• Conduct face-to-face meetings with clients, along with presentations, walk-throughs and trade shows.• Facilitate and manage new projects.

• Responsible for managing projects while going through a company wide implantation.• Facilitated training for multiple areas including Cyber Security and VoIP.• Improved and maintained company-wide inventory systems from 1 location to 12 locations.• Managing technical support issues and assisting the IT department.• Led a client based team on developing the company’s resource growth plan..• Facilitated business reviews and strategic planning with the clients.• Cross-trained on new products, processes, and procedures.• Sourced and scheduled outside resources to ensure we meet deadline commitments.

• Played a key role of developing the start-up of UberEATS in the Washington DC, Baltimore, and Richmond areas.• Developed and maintained over 250 clients throughout the Northern region.• Conducted data analysis and identified restaurant trends and increased client’s sales by 25%.• Identified and shared trends in restaurant best practices to help clients succeed.• Developed new detailed methods for the Restaurant Operations team to streamline processes.• Executed client requests and coordinated marketing opportunities and resolved technical issues.• Ensured that the business was effective by stepping into other department roles if necessary.

• Responsible for the activities and management of the office front staff.• Manage, coordinate and maintain schedules using Microsoft Word and Excel for over multiple Johns Hopkins locations and specialties.• Responsible for verifying insurance, insurance claims, obtaining demographic information, as well as maintaining sensitive information.• Responsible for hospital billing reports, formatting documents coding and discrepancy logs.• Responsible for prioritization and timely delivery of all scheduling and production projects. • Maintaining and securing medical records in regards to patients.• Acting as a liaison between primary care physicians and patients as well as nurses, and clients.• Responsible understanding and interacting with patients regarding medical issues.