Director of Marketing & Acquisition as well as Rehab & Property Management.

• Manage partner relations with over 100 Verizon FiOS content providers• Oversee the accuracy of monthly payments to providers totaling $110 million • Restructured the validation processes which reduced errors and shorten completion by 25% • Designed automated monthly metrics reporting for senior management• Supervise the UAT testing team for the Global Settlements Initiative user experience; work closely with stakeholders to understand business problems and validate requirements; and lead senior management demonstrations • Assist in the design of the business workflow logic to support automation requirements for business requirement documents (BRD) for a vendor solution• Contributed to technical communications documentation for our proprietary product; and identified and fulfilled training needs on new products and processes

• Mitigated risk of illegitimate asset movement by leading the calibration and testing of the firm’s transaction screening application in compliance with the Office of Foreign Asset Control (OFAC) and other regulatory bodies• Collaborated with management teams, analysts, transaction operators, and compliance specialists across departmental lines to improve performance, eliminate false positives, and increase efficiency

* Supported financial reporting of $28 million of expenses for Wholesale Lockbox and Public Sector Technology which includes the maintenance of quality data entry and analysis that supports strategic decisions within the technology function* Effectively communicated discrepancies between forecasted and actual expenses to senior management for a team of over 70 associates* Collaborated with the management teams, peer analysts and controllers across departmental lines to deliver quality data and analysis.

* Worked across lines of business to identify and implement best practices in quality control reporting* Improved financial reports to more clearly display cost savings and increased efficiency opportunities that aid senior leadership in the planning and forecasting processes* Streamlined communication between the Core Cash Management teams by consolidating, verifying and publishing executive management reports for ten lines of business.

Mentored new technical analyst and summer interns to aid them in their professional development.

Successfully marketed Microsoft products through structured launch events that increased product awareness on the University of Tampa campus. Recognized as a winner of The Ultimate Steal Student Challenge with total sales landing in the top 20% of all college participants

* Created entries for Project Initiation and Testing Request in the departmental database for US Dollar Clearing. * Developed a departmental 2008 Project Plan by gathering estimates and forecasting resources. * Developed an automated project delivery schedule and maintained a project initiation database. * Created Microsoft Excel macros that increased efficiency by three man-hours. Compiled a number of reports and generated spreadsheets, charts, and process documents describing report recipients, origination, and report linkages for key decision makers. Managed project changes by creating release documents, coordinating meetings, and preparing daily status charts for project updates.