Responsible for building a new suite of predictive analytic products for a capital and accounts receivable (AR) platform that would include AI and ML technology. Met with customers to understand their analytics needs.Responsible for managing a new reporting and dashboarding platform, which will allow Cforia’s clients to combine data from across the company’s databases and from external accounting systems and ERPs. Created a go-to-market plan and recruited beta clients.Elaborated requirements and created wireframes in Aha! for new and revised functionality for Cforia’s core, data-intensive Accounts Receivable (AR) platform.

Managed a global electronic payments platform that supports virtual credit card, ACH, wire, check, and foreign currency payments via an agile, continuous delivery software development lifecycleManaged the product strategy and roadmap for partner banks and financial institutions, meeting with their leadership to understand and capture their users’ needs to build increasingly more robust features.Collaborated with the CEO and CPO to define strategic product strategy, positioning, and pricing.Explored partnerships with companies in the payment, procure-to-pay, and enterprise resource planning markets, evaluating them to determine if their core competencies might fill gaps in our payments ecosystem.Wrote high-level requirements, detailed functional specifications, integration documents, and user interface wireframes, to guide design, development, QA testing, and release note preparation.Designed and coordinated cross-functional activities to support software releases and product launches, such as UAT, documentation, training, and customer communication.Proactively identified training opportunities for internal stakeholders and customers to promote best practices and drive adoption of products and features.

Wrote functional specifications and wireframe annotations for e-commerce projects, including a grocery web site and mobile app, clothing retailer web site, and cloud computing software sales portal using Adobe InDesign.Met with clients and internal stakeholders to review functional specifications, clarify requirements, and manage open issues.Wrote test cases and execute test scripts for a clothing retailer, which required using Adobe CQ to author and test consumer-facing web pages.Prioritized software enhancement requests and user acceptance testing (UAT) feedback and managed their assignment to a team of off-shore developers.

Elaborated business requirements for a mobile trading app and a new stock screener application. Clarified requirements to address defects.Partnered with business owners and stakeholders to refine requirements to meet the needs of disparate groups.Reviewed app and API technical design documents to determine whether proposed changes would meet requirements.

Responsible for Agile story elaboration, sprint assignment, and backlog management. Collaborated with product managers to create product roadmaps and prioritize features, functionality, and defects. Collaborated with UI/UX team to design and refine the user interface.Elicited business requirements using JAD sessions, interviews, workshops, storyboards, business process descriptions, workflow analyses, and document analyses.Documented business requirements using stories, use cases, UML diagrams, object models, and functional and non-functional specifications via traditional documentation and collaborative software such as Atlassian Jira and Confluence.Provided end-to-end product support for inter-enterprise collaboration solutions, including document management, business processes, team collaboration, and dashboard and reporting capabilities.Elicited business requirements for an integration adapter that allowed customers to integrate Intralinks exchanges with SharePoint sites.Analyzed internal business processes and elicited requirements for revised workflows for the company's sales, legal, and accounting functions.Used the company's RESTful API to determine the technical requirements needed for new features and to assess the feasibility of integrating third-party applications.Created and maintained traceability matrixes to associate business requirements to test plans, test scripts, and test evidence for the pharmaceutical industry.Served as a primary resource for training, go-to-market strategies, and post-production support for new releases and features.Contributed to the evolution of the company’s software development process as the company grew from 100 employees to 650, with product, technology, and QA teams located in two geographic locations, in addition to an offshore team in India.Wrote documentation to earn 21 CFR Part 11 validation, pass SAS 70 Type II audits, satisfy corporate governance requirements, and document best practices.