Performed and practiced Cable Management at Desktops. Patch panel & switch port connections. Troubleshoot Dell PC wired and Wi-Fi mobile BMV Carts. Samsung HDTV & Video Conference carts that also Supports ME Teams and Zoom. Also Support Wi-Fi mobile BMV Carts for hospital Staff. Installed all Wall units with one (Secure badge) single sign-on. Checked in with the Nursing Supervisors on duty. Check the temperature in the following rooms: 2nd Floor Data Center & AC unit in server rooms. Checked TV Room Rack/DIRECT TV closet. Repairing Network Connection and patching of CAT cabling. Troubleshoot & verify Microsoft 365 licenses through Active Directory Group Policy, MS Azure & MS Admin center Credentials. Repaired Outlook 365 online. Monitor Tickets (both Incidents and Requests). Resetting AD passwords, unlocking AD accounts, Disabling/Enabling Active Directory accounts, adding new contacts in AD with external email addresses and adding them to distributions email groups. Also adding users to correct Groups for access to desktop onsite as well as remote users. Remote software tools such as RDP, Bomgar and \\Hostname\C$. Adding Networked printers to the correct Workstation and installing drivers. Correcting or updating the correct version of icons.

CONTRACTOR: Van Joh Graphics, LLC 06/07/21 - 02/07/22 6180 Guardian Gateway, Suite 114, Aberdeen Proving Ground, MD 21005-1316 BR-APF-W6BMAA US ARMY GARRISON West Point, NY 10996 US Real Property Technician / Real Property Department Provides real property management support services, Army Regulations, Policy, and Memorandum, technical and administrative duties relating to real property accountability, real estate transactions, real space management and utilization. Processing changes of data and performing updates in Government software. Assists in preparing space utilization surveys and compiles data for real property surveys. Based upon a thorough working knowledge of the organization and programs of the installation. Recommends and resolves problems associated with real property inventory and administration. Reviews DD Form 1354’s, DD Form 337 and MFR’s (Memorandum for Record) following Army Regulations. Processes direct requests from DOD, Headquarters, Department of the Army, Federal, state, and local governments, or the private sector regarding requests for use or occupancy of USMA lands. Will identify land, Building and facility changes for the purpose of annotating and updating real property maps and construction drawings. Provides responses to map updating inquiries from federal, state, and local government agencies. Such as the U.S. Geological Service (USGS), and Orange County Emergency 911 office.

Seek position 34th Street & Penn Station, NYC 10001 commute from Monroe NY 10950“Whenever you are asked if you can do a job, tell ‘em, ‘Certainly I can!’Then get busy and find out how to do it.” –Theodore Roosevelt

Troubleshooting Apple Macintosh and Windows based OS, All wireless tablets such as: iPads, KindeFire and All smart phones wireless network connectivity and email account configurations. Utilize various network diagnostic tools for system outages. Open and track trouble tickets as needed. Responsible for offering technical support for one of the top leading Internet Service Providers on the East Coast.