Steve Higgins Email & Phone Number

Boise, Idaho, Us

Boise, Idaho, Us

Strategic Enablement leader leveraging Strategic Sourcing, Privacy and Legal resources to deliver contract savings/avoidance and additional revenue whilst protecting the business through appropriate contract and data privacy documentation.• Delivered Contracts with a multi-million annual value, forecasted incremental revenue impact, and cost and cost savings/avoidance• Provided visibility and enhancing decision making. through weekly reporting including high level counts, next action owner summaries, aging analysis, and legal/privacy priorities.• Led In-House/Offshoring program that yielded many significant improvements for the Media Planning, Ad Operations and Creative functions

Boise, Idaho, Us

Lead for business operations, operational excellence, roadmap tool enhancements for cross-group collaboration for the Digital Organization.• Subject matter expert, champion, and co-creator of the Agile framework for planning and building all of Albertsons digital capabilities.• Developer of the data source and Power-BI app that supports the quarterly planning process across all teams.• JIRA, Confluence, and Power-BI expert and lead trainer. Architected, developed, and implemented a combined JIRA hierarchy across all Digital product and development teams.

Seattle, Wa, Us

Program leader for strategic initiative in Checkout and eCommerce Suite platform.- Managing 22 separate program workstreams across multiple time zones and domains- Led a team of 6 senior program managers as they planned and executed programs to automate conversational experiences, implement an enterprise contract lifecycle management tool, build a platform API storefront and SDK, add sustainable tourism indicators to brand sites, unify vacation rentals across brands, and align business operations planning processes across divisions

Seattle, Wa, Us

Program leader to accelerate critical conversation platform virtual agent capabilities. Led 17 program workstreams to develop and launch access points, skills and capabilities across multiple brands that doubled the ability for customers to self-serve and created multi-million dollar in-year savings.

Seattle, Wa, Us

- Built a program framework that was adopted across Enterprise Solutions- Supported large partner implementations on the Expedia Platform- Led mapping of end-to-end partner lifecycle cycle

Seattle, Wa, Us

Program Manager for large partner implementations of loyalty programs on the Expedia Platform

Seattle, Washington, Us

Plaster Group is a management consulting company focused on helping clients achieve the right outcomes. Companies engage Plaster Group when they need deep expertise with their most critical initiatives like business intelligence, product management and marketing, and business solutions. Founded in 2008, Plaster Group consultants assess each project from the client’s perspective and become a steward for their success. The end result is a client base that partners with Plaster Group for the long-term.

Seattle, Wa, Us

- Implemented a proof of concept enterprise data catalog solution- Completed Hadoop software upgrade on a ~600 node cluster- Teradata Migration/DB2 retirement program. Multi-year initiative with 200 development team members, migrating uses, ~50,000 database objects and connected reports.- Built distributed agile process to operationally support and develop on the big data platform using Scrum and Kanban approaches

Seattle, Washington, Us

Data Analysis

Seattle, Washington, Us

Review content, guide design and recommend changes to ensure the curriculum and program remain current and prepare individuals interested in a career in BI for success.

Renton, Wa, Us

The purpose of the Northwest Chapter of The Data Warehousing Institute (TDWI) is to enable local BI/DW professionals to:- Meet regularly with each other on a regional basis- Share best practices in a small group setting- Establish a strong network of peers- Gain technical advice and career directionCurrent position: Logistics Coordinator

Bellevue, Wa, Us

Real Estate Business Intelligence and Systems leader for Corporate Real Estate. Instigator of IWMS strategy and Roadmap.- Implemented Space Management and Reactive Work Order modules of IWMS within 45 days- Outsourced the Corporate Real Estate Business Intelligence function- Part of the project team that insourced all other Corporate Real Estate services- Managed project to add all MetroPCS leases to the T-Mobile US lease management system- Managed creation of a Corporate Real Estate Executive Dashboard

Bellevue, Wa, Us

Built and developed a high performing team of business intelligence and systems professionals to provide metrics, analysis and reporting to senior leaders and operational teams.- Established BI program to monitor, analyze, and report metrics over time, compared to benchmarks, KPI's, corporate metrics- Deployed Oracle data warehouse, SAP Business Objects XI R3.1, custom system portal and custom mobile dashboard application- Managed annual department budget- System administration for systems that store data for cell sites, corporate retail and operating buildings- System administration for document management systems that facilitate processing of leasing documents- Managed exports to financial systems of rent payments ensuring Sarbanes Oxley compliance

Bellevue, Wa, Us

Managed day to day operations of the Real Estate and Facilities reporting and analysis team.- Provided a solution for executive leadership to view occupancy of office space by department for all properties within the US and measure vacancy percentage against industry standards and goals- Delivered a web based system to track document scanning and lease document abstraction for a company acquisition- Provided data, analysis and documentation of strategic Real Estate HQ plan approved by CEO, CFO, CTO, and General Counsel

Bellevue, Wa, Us

Lead project manager for all real estate systems and reporting projects that included new systems, upgrades, and batch data processing.- Deployed system to track business approvals for operating real estate transactions- Delivered an electronic document management system with work flow capabilities- Designed and implemented web based dashboard and visualization for lease management and document management systems

Bellevue, Wa, Us

Completed a multitude of projects for the Retail Store Development team whilst managing business analysts who performed the day to day administration of the departments databases and processes.- Provided reporting from the departments database- Completed business reviews of leases for new stores- Assisted in the creation of and used a predictive model to analyze potential store performance- Created a web based system to store photographs, plans and the corporate approval process of corporate retail stores - Designed and implemented process to check coverage of all proposed retail locations- Partnered with the security group to analyze security needs for all new stores

Conducted procurement products and services for a customer base of local government and charitable organizations. Managed a rolling program of 22 major contracts; produced contract specifications, issued RFQ's and RFP's to an approved list of vendors, negotiated, let and administered contracts.- Seconded to IT to assist project manager in deployment of enterprise procurement system- Created departmental system using Microsoft Word and Excel to track rebates and contract abstracts- Developed organizations expediting reports and back order progress reports

Certified Business Intelligence Professional, Leadership And Management

Masters Certificate Program, Project Management

Certified Purchasing Manager

Graduate Diploma (Foundation Stage), Purchasing

Ba (Hons) Degree, Business Studies