Personally Manage a Team of Top Performing Producers, Consistently Yielding Record Breaking Results in Per Retail Unit (PRU), Per Finance Unit (PFU), and Per Unit Total (PUT) Maintaining the Highest Levels of Ancillary, GAP and Vehicle Service Contract Penetration Percentages.

Creator of the Seven Step Desking and Sales Process.Expert Sales and Management Trainer, having trained Sales and Management Personnel throughout the US.Developed and Marketed PC, Peer Group, Enterprise Server, and Web Based Dealership Technologies.Designer of CRM and Sales Desking Applications sold and serviced throughout the U.S.• Early pioneer of Sales Force Automation, having designed and developed a Core Automated Follow-up Matrix.• Automated, Dealer Branded Letters, emails, and Texts for Sales & Service Retention• Cutting Edge Retail and Lease Desking Tool • Daily Work Plans for Sales & Management• Integrated Word Tracks and Objection Handling• Advised the development team of DealerTrack™ on the design of the SalesMaker Desking system.