Steven Auerbach Email & Phone Number

Greater New York City Area

Manage the overall claim submission and monitoring process for the brokerage's clients, with particular emphasis on high-value liability claims in the healthcare field and beyond. Successfully advocate for clients by engaging with carriers, coverage counsel and other stakeholders in challenging coverage situations. Participate as invited panelist in industry conventions. Consult internally to management and the production team on all aspects of the claim cycle, policy language analysis and comparison, and messaging to clients regarding real-time events affecting their coverage.

Greater New York City Area

New York, Ny

Managed a book of specialty lines claims throughout the entire claim life cycle, including employment practices liability and directors and officers products at the public, private and non-profit level. Provided internal guidance and advisories on coverage and claim management issues. Conducted investigations, recommended adequate reserves, monitored, documented, and settled/closed claims in an expeditious and economical manner within prescribed authority limits. Identify and communicate specific claim trends and account and/or policy issues to management and underwriting. Pro-actively manage the case resolution process. Actively participate in mediations and arbitrations. Participate in the claims audit process. Provide claims marketing services by meeting with brokers, risk managers and reinsurers.

Represented the interests of insurers in various areas of professional liability insurance. Managed claims from inception to end; analyzed and determined appropriate coverage positions; coordinated with defense counsel and insureds on case strategy and resolution; and negotiated and achieved settlements. Worked with brokers and underwriters on policy and endorsement drafting and product development. Coordinated firm-wide CMS data and settlement reporting on behalf of client carriers.

Managed day-to-day compliance and regulatory issues for this insurance premium financing company. Responsibilities included Office of Foreign Assets Control (OFAC) and anti-money-laundering (AML) screening, 50-state monitoring of statutes and regulations, data and information privacy, and other issues. Reviewed, updated and developed company policies and procedures as necessary. Developed compliance-related training programs. Reported directly to Chief Compliance Officer and senior executives.

Managed Errors and Omissions claims filed against insured broker/dealers, insurance companies, agents and brokers. Oversaw direct reports and directly coordinated with insureds, brokers and outside counsel, reviewed coverage and substantive issues, made reserves determinations and settlement decisions. Coordinated policy language review with the unit’s underwriters, helped conduct Sarbanes-Oxley internal audits and participated in client meetings.

Jd, Law

Mba, Business, Computer Information Systems

Ba, Psychology