Steven Augustine Email & Phone Number

Cornelius, Nc, Us

The Carolinas

Charlotte, North Carolina Area

Supervise and control all strategic and business aspects of the company. Responsible for giving proper strategic direction as well as creating a vision for success.Prudent manager and an inspiring leader. Proven business mindset and ability to see the “big picture” in a variety of settings. Take actions to enhance the company’s cash flow while keeping the human factor in perspective.Success with driving the company’s development and guiding it towards long-term success.Skills• Experience in developing profitable strategies and implementing vision• Strong understanding of corporate finance and performance management principles• Familiarity with diverse business functions such as marketing, PR, finance etc.• In-depth knowledge of corporate governance and general management best practices• An entrepreneurial mindset with outstanding organizational and leadership skills• Analytical abilities and problem-solving skills• Excellent communication and public speaking skillsResponsibilities• Develop high quality business strategies and plans ensuring their alignment with short-term and long-term objectives• Lead and motivate subordinates to advance employee engagement develop a high performing managerial team• Oversee all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission• Make high-quality investing decisions to advance the business and increase profits• Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics• Review financial and non-financial reports to devise solutions or improvements• Build trust relations with key partners and stakeholders and act as a point of contact for important shareholders• Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth• Maintain a deep knowledge of the markets and industry of the company

Gastonia, North Carolina

Charlotte, North Carolina Area

Delivered increased revenues and profits by developing, marketing, financing, and providing appealing restaurant service through vision and managing staff. Provided leadership and advice to the owner and management team for restaurant operations, including setting goals, food cost control, labor cost control, expense control, safety, sanitation, product quality control, training, and guest relations that had a positive impact on overall guest satisfaction, sales & transaction growth, improving profits and brand recognition.➢ Established business plan by surveying restaurant demands while identifying and evaluating competitors.➢ Accomplished company human resource objectives by recruiting, selecting, orienting, training, scheduling, coaching, and disciplining staff including managers.➢ Lead team to increase sales and net revenue year over year by an average of over 15%.

Greater San Diego Area

Oversaw and developed compensation, benefits, recognition, training, performance management and employee relations in a manner that fostered growth, innovation, and organizational effectiveness. Directed the talent acquisition process, including sourcing, qualifying, the interview process, hiring and on boarding. Developed the training and performance management program ensuring all employees were familiar with their job responsibilities, as well as relevant legal and safety requirements. Managed a region consisting of sales representatives and customer service teams for San Diego, Bakersfield, & Lancaster. ➢ Finished first year as regional manager ranked 18 in the company.➢ Contributed to the company initiative that achieved the 24th position on Forbes list of “50 Happiest Companies to Work For in 2018”. ➢ Partnered with executive team to expand the sales and service teams with internal selection and external hires in order to increase revenue and serve client needs.➢ Developed, tracked, and reported metrics, identifying trends and establishing recruiting goals to meet business needs. Finishing 5th in the company for recruiting obtainment.➢ Managed a region improving key metrics such as maintaining clients, retaining clients, and obtaining new clients. Showed an average growth of over 11% annually.

Greater San Diego Area

Lead the operations of one Operations Manager and eleven union Sales Representatives to ensure a safe, profitable and efficient business. Responsible for maintaining satisfactory Market Center targets for base business growth, new business growth, sales averages, customer retention, merchandise management, credits, etc. Earn new customers while retaining existing accounts through partnerships with the sales team. Recruit, select, train, and develop qualified personnel. Interface, negotiate and renew contractual business with the top 100 highest volume customers in the territory at least once per quarter, nurturing customer and vendor partnerships.

Southern California Region - Fashion Valley

Delivered optimal P&L performance, managing operating budget and executing cross-functional team leadership for over 100 associates in heavily trafficked, multiple high volume stores. Opened several new locations and contributed to new company process initiatives in procedures and training.* Traveled between stores to improve service and performance before moving to the next opportunity. Some areas were: labor and food COS, variances, training program execution, and management development.* Developed and implemented a rotational training program to cross train employees at each location reducing labor costs from an average of over 25% to under an average of 20%. * Designed and implemented a process-improvement plan, training program, and new procedures for curbside and catering sales producing a weekly growth of more than 100%. This resulted in the La Jolla, CA and Fashion Valley, CA locations reaching number one sales position and for the entire company in less than thirty days and maintaining top ten statuses thereafter.