Senior Change Coach
Current• Implement Enlighten software - a workforce and performance management tool.• Support managers on the definition of activities, processes requirements and process capabilities.• Conduct value added assessments (VAAs) to determine time standards for activities.• Provide coaching and support to leaders and team members on the daily use of Enlighten.• Train managers on “telling the story” behind team performance using key Enlighten metrics (e.g. Efficiency, Utilization, Productivity) in a manner that is consistent with program goals.• Assist managers in the coordination and facilitation of daily and weekly meetings.• Train managers on compiling weekly plans and forecasts to become more proactive.• Seek out improvement opportunities (e.g. cross training, load balancing) to reduce waste.• Assist managers through the change curve and required behavioral change.• Understand organizations goals and ensure that goal alignment is occurring at every level.• Ensure the new methodology and behavioral change is firmly embedded across the business to facilitate long-term sustainability far beyond project completion.