Steven Vlahos Email & Phone Number

Northern California

Clovis, Ca

• Scheduled, trained and supervised over 160 food and alcohol demonstrators for a major supermarket chain in six states covering 44 stores.• Consistently met weekly execution goals of 96% of total demos staffed and stayed within targeted goal of 3% fall out. • Coached and promoted 27 of 44 Team Leads into position to assist achievement of goals• Coached, counseled, and terminated under-performers as necessary to meet company standards and guidelines. • Maintained excellent rapport and worked closely with client’s in-store personnel to achieve high level of trust and dependability

Northern California

• Schedule and manage team of over 80 food demonstrators for two major retailers over a large geographical territory in Northern California. • Successfully achieve execution level of 95% for targeted weekend plus 99% overall execution. • Maintain third party staffing under budgeted levels.• Meet or exceeds all expectations of the position consistently.

Food and non-food product merchandising, sales and demonstration in a warehouse club environment.

Food sales and marketing, promotion and demonstrations. Extensive public contact in a grocery store environment.

Drove commissioned sales route truck delivering frozen food products to homes and businesses. Doubled inherited sales volume in a year’s time.

• Verified and maintained pricing accuracy on bid contracts for multi-unit restaurant accounts totaling $20 million in annual sales. Responsible for 100% compliance.• Performed annual customer audits requiring detailed research and discrepancy analysis. Achieved sustained 100% accuracy.• Interfaced with multiple company departments to trouble-shoot and resolve discrepancies.• Extensive experience in fast-paced customer service work environment requiring client phone contact, order-taking, data-entry, trouble-shooting, and problem solving requiring precision and follow-through.

Assistant in restaurants with sales up to $1.5 million per year. Hired, trained, developed, and evaluated, personnel. Maintained company standards for cash and food cost controls and customer service. Crew scheduling. Food/supply ordering.

Assistant responsible for inventory and staff management…40 associates. Maintained corporate customer service standards. Regular and seasonal merchandising duties which included display-building incorporating product rotation and sell-through. Processed recalls and damaged goods.

Managed 3 units with average staff of 20 employees Responsible for hiring, training, evaluation, production, sales, cost and P & L control, customer relations, cash, ordering.

Assistant in restaurants with sales up to $1.5 million per year. Hired, trained, developed, and evaluated personnel. Maintained company standards for cash and food cost controls and customer service. Crew scheduling. Food/supply ordering.

Assistant in restaurants with sales up to $1.5 million per year. Hired, trained, developed, and evaluated, personnel. Maintained company standards for cash and food cost controls and customer service. Crew scheduling. Food/supply ordering.

Assistant in restaurants with sales up to $1.5 million per year. Hired, trained, developed, and evaluated, personnel. Maintained company standards for cash and food cost controls and customer service. Crew scheduling. Food/supply ordering.

Managed $1 million annual sales restaurant. Hired, trained, developed, and evaluated, personnel. Maintained company standards for cash and food cost controls and customer service. Crew scheduling. Food/supply ordering.

Certificate Of Achievement, Accounting

Activities and Societies: Academic HonorsEarned 4.0 GPA including QuickBooks, Payroll Accounting, Excel, Principles of Accounting I.

Bs, Industrial Technology

Activities and Societies: Dean's List, IT Society, "Week of Welcome" orientation counselor