As President I lead a team that focuses on anticipating customer needs, working efficiently, and focusing on the details. We have the pleasure to work with great clients for weddings, private parties and corporate events to execute at a true partnership level.We provide weekly entertainment at local bars, breweries and restaurants for in person events. We proudly host in person and virtual events for our Corporate Clients that are located throughout the state of Delaware and… Show more As President I lead a team that focuses on anticipating customer needs, working efficiently, and focusing on the details. We have the pleasure to work with great clients for weddings, private parties and corporate events to execute at a true partnership level.We provide weekly entertainment at local bars, breweries and restaurants for in person events. We proudly host in person and virtual events for our Corporate Clients that are located throughout the state of Delaware and beyond. Show less

Developed marketing strategies/collateral for Aramark/Drexel University. Piloted program for Prima (production mgmt.), CampusDish (web portal) & Ping software (digital media mgmt.). Created social media/marketing content.

Produced social media content including videos, photos and product description. Represented brewery as brand ambassador for local events. Developed recipes, brewing processes and standardized procedures.

As a leading provider of DJ Services, we take pride in offering innovative solutions for your event. We are dedicated to serving the needs of our customers each and every day. Phatboy Entertainment was started in Raleigh, NC in 1997 at NC State when Owner and DJ, Steven Lewis was an undergraduate student. The first event ever booked was a Semi-formal for Alpha Phi Omega fraternity. That led to fraternity parties and eventually to weddings and a regular club spot at Colorado's at the… Show more As a leading provider of DJ Services, we take pride in offering innovative solutions for your event. We are dedicated to serving the needs of our customers each and every day. Phatboy Entertainment was started in Raleigh, NC in 1997 at NC State when Owner and DJ, Steven Lewis was an undergraduate student. The first event ever booked was a Semi-formal for Alpha Phi Omega fraternity. That led to fraternity parties and eventually to weddings and a regular club spot at Colorado's at the corner of Dan Allen and Hillsborough Street.Having worked professionally as a Restaurant Manager, Catering Director, Event Planner and Food Service Director it was a natural fit to move into becoming a professional DJ full time. Steven has honed his skills over the past 17 years in these roles. Let those years of experience in the service industry help make your next event a raving success! We are proud members of the following organizations.American DJ AssociationNational Association of Catering ExecutivesNew Castle County Chamber of CommerceContact us today 302-256-8277.www.bookphatboy.com Show less

Increased Performance management Dashboard score by 66%.Front Line Manager for $3.2M in top line revenue.Restructured management team and employees for efficiencies.Oversaw a staff of 72 employees, 6 managers and 2 supervisors.Onboarded, coached and trained new management team.Wesley Society Member.Central Delaware Chamber of Commerce Member.Implemented cost saving measures to reduce food, labor and direct cost.Created and executed a one year plan to reinvest in… Show more Increased Performance management Dashboard score by 66%.Front Line Manager for $3.2M in top line revenue.Restructured management team and employees for efficiencies.Oversaw a staff of 72 employees, 6 managers and 2 supervisors.Onboarded, coached and trained new management team.Wesley Society Member.Central Delaware Chamber of Commerce Member.Implemented cost saving measures to reduce food, labor and direct cost.Created and executed a one year plan to reinvest in equipment to help drive the overall quality of the program.Took over program in 3rd Quarter when account was not projected to exceed previous year EBIT. Closed the fiscal year $12K better than previous year in EBIT, while total sales were reduced by $28K.Local NACE Member. Show less

Increased customer satisfaction and restored faith in the department through key clients on campus.Re-Branded Catering Department as New Street Catering.Developed external Website to drive off campus catering revenue.District Safety Leader - Reduced the injury rate by 47.4%.Attended 2010 Catersource Conference.Implemented and restructured policies and trainings to stream line the catering process.Implemented sustainable practices and menus.

Responsibilities included Lawrence Dining Hall, Einstein Brothers Bagel's, The Diner and Larry's Market.Lawrence Dining hall had a $2.18 plate cost for 2009 with an 820 hour reduction in overtime.Increased revenue in Larry's Market 30.7% over Previous Year, with a 20 basis points reduction in food cost.Einstein Brother's Bagels exceeded the 2009 targeted check average by 12% while reducing food cost by 70 basis points.The Diner exceeded the 2009 targeted check average target by… Show more Responsibilities included Lawrence Dining Hall, Einstein Brothers Bagel's, The Diner and Larry's Market.Lawrence Dining hall had a $2.18 plate cost for 2009 with an 820 hour reduction in overtime.Increased revenue in Larry's Market 30.7% over Previous Year, with a 20 basis points reduction in food cost.Einstein Brother's Bagels exceeded the 2009 targeted check average by 12% while reducing food cost by 70 basis points.The Diner exceeded the 2009 targeted check average target by 3.6% while increasing customer satisfaction with speed of service.Restructured concessions for efficiency.Unit THRIVE champion.Organized First annual Employee Recognition Luncheon.Hosted Regional Training Summit. Show less

Responded to and created Banquet Event Orders for clients.Audited catering inventories and specialty linen rentals.Designed clear tracking guides for improved communications.Conceptualized and communicate trainings.Analyzed costs to minimize on hand inventory.Delegated duties for proper staffing of events. Devised improved techniques to increase efficiency.Calculated menu costs per item.Interviewed and hired associates.Corresponded with guests on a daily… Show more Responded to and created Banquet Event Orders for clients.Audited catering inventories and specialty linen rentals.Designed clear tracking guides for improved communications.Conceptualized and communicate trainings.Analyzed costs to minimize on hand inventory.Delegated duties for proper staffing of events. Devised improved techniques to increase efficiency.Calculated menu costs per item.Interviewed and hired associates.Corresponded with guests on a daily basis to guarantee event satisfaction. Show less

Forecasted and audited rooms and catering revenue.Delegated leads and prospects for even workloads amongst team.Achieved improvement in billing accuracy by 17%. Prospected and retained new business.Collaborated with internal departments to direct guest satisfaction.Qualified business for optimum revenue.Developed standards with banquet associates.

Analyzed and critiqued period end and year end financial statements.Coordinated training aids and methods for new employees.Conceptualized new direction for displays and equipment purchases.Facilitated Diversity Training, New Hire Orientation, TIPS Clas.sDirected beverage cost decrease by .9%.Chaired CMN Torch Relay fundraiser.Scheduled department to maximize efficiency.Arranged efforts between Kitchen, Banquets and Event Managers.Developed associates for… Show more Analyzed and critiqued period end and year end financial statements.Coordinated training aids and methods for new employees.Conceptualized new direction for displays and equipment purchases.Facilitated Diversity Training, New Hire Orientation, TIPS Clas.sDirected beverage cost decrease by .9%.Chaired CMN Torch Relay fundraiser.Scheduled department to maximize efficiency.Arranged efforts between Kitchen, Banquets and Event Managers.Developed associates for leadership and non-leadership roles.Increased previous years sales and profit by 15%. Show less

Remodeled and conceptualized Quinn's Lounge renovation.Directed workload of two supervisors and hourly staff.Evaluated service standards and coached new procedures.Customized wine, breakfast, lunch and dinner menus.Organized holiday and specialty brunches.Forecasted budget for 3 outlets as department head.Analyzed and critiqued period end and year end financial statements for three outlets.

Prepared and published weekly schedules.Maintained optimum staffing and productivity levels for Restaurant volume. Restructured Micros systems for all food and beverage outlets to increase efficiency.Resources for newly hired employees.Train and develop training aids for new employees.

Recruited and trained new employees for Grand Opening. Analyzed business agenda with owners to maximize potential revenue. Marketed service and atmosphere to position restaurant in marketplace. Conducted specialized wine and beer tasting. Programmed menu in Micros. Implemented and designed menus and marketing literatureDeveloped standards and training manual for employees. Ensured guest satisfaction with strong visual presence in dining room. Prepared and published weekly Schedule

Established cleaning, drying, and storage facility procedures. Designed and implemented inventory strategies. Prepared and publish Biweekly Health Inspections. Screened applicants and maintained optimum staffing. Assessed restaurant improvement areas. Trained all associate in safety, sanitation and service standards