Director Of Operations
CurrentFull-Time Remote.Notable Accomplishments:➤ Directly contributed to significant YoY revenue growth by increasing the capabilities of multiple production functions. Led by influence to develop and lead skilled teams, increase machine utilization and improve broken processes to help nearly double an organization’s annual revenue in less than 5 years. Improved additional efficiencies by overhauling non-production functions, including implementing an Annual Performance Review, eliminating staffing agencies by establishing a new recruiting method and designing and deploying a new time & attendance program.➤ Stepped up to lead Customer Service when the need arose, overhauling the department by recruiting better qualified talent and developing more effective training programs, resulting in increased performance and service capabilities.➤ Automated a formerly manual process of how scrap was measured and processed at the end of each day to drive efficiency and increase the bottom line, leveraging previously untapped automation capabilities of existing systems.➤ Rewrote the Employee Handbook and spearheaded additional efforts to impact how front office and manufacturing staff is recruited; reduced voluntary turnover and implemented OSHA-compliant safety programs. General Responsibilities:Leverage deep operational experience to continually grow in areas of responsibility and lend expertise to multiple business areas including Manufacturing, Logistics, Customer Service and IT at a premium collated pin and tool manufacturer/distributor in the industrial, commercial and residential markets. Launched an inaugural third-party warehouse model with vendors in WA, FL, NJ and IN; lead the team tasked with ensuring accurate inventory data at all times.Leverage data and reporting analytics to provide insights into processes previously not available in the company.