Steven Brown Email & Phone Number

Milton Keynes, Gb

Kent, England, United Kingdom

Kent, England, United Kingdom

Kent, England, United Kingdom

United Kingdom

A company based in Kent providing ICT services.Responsibilities include: Product Management, Account Management, Remote IT and Telecom support for Sophos Firewall, Office 365, SharePoint, Windows Desktop and Server, Qlikview Server, FTP and SFTP servers, remote access, VPNs, Webtel TEMS and ETL platforms and VM server support.

Johannesburg Area, South Africa

A partnership between two Qlikview specialists and Multimatics to enhance existing Qlikview product offerings and to build a new business offering Qlikview implementations. Responsibilities included overseeing Multimatics’ interest as well as sales, planning and strategy.

Randburg, South Africa

A supplier of telco billing platforms and TEMS (Telephone Expense Management Services). Myresponsibilities included:Business Administration: Overseeing strategic planning, staff appraisals and staff motivation,financial reporting, budgeting, public relations, vendor management and legal agreements.IT: Software development and UX design oversight, technical support for the company’s Windowsservers, Windows and Mac desktops and the hosted network infrastructure… Show more A supplier of telco billing platforms and TEMS (Telephone Expense Management Services). Myresponsibilities included:Business Administration: Overseeing strategic planning, staff appraisals and staff motivation,financial reporting, budgeting, public relations, vendor management and legal agreements.IT: Software development and UX design oversight, technical support for the company’s Windowsservers, Windows and Mac desktops and the hosted network infrastructure, firewall administrationand Qlikview server support. 2nd line support for ETL XML scripting, data analytics and billingengine processing errors.Sales and Account Management: Sales team management, including sales and product trainingas well as performance management. I was also responsible for hunting new distributor businessand managing those relationships going forward.Product Management: Conducted countrywide roadshows for new and existing distributors,including a product launch at CeBIT in Germany. Ensured the product user manuals and trainingvideos were kept up to date with each new version release, updated sales documentation whennecessary and arranged internal staff training on new software versions. Show less

Overseeing the technical team and the help desk to ensure customer SLAs were being adhered to. Internal IT support for our Windows and Netware networks. Turbo Pascal Software development.Sales and Account Management: Pre-sales: assisting the sales team with technical presentations and support at sales meetings.

Melrose, South Africa

My primary responsibility was the installation andmaintenance of on-site modems adhering to strict customer SLAs. I was also responsible for thesupport and maintenance of our internal computer network.