Steven Catt Email & Phone Number

Benicia, California, United States

Enacting superior data entry and management facility wide, analyzing changes in data and pricing from month to month, overseeing payroll entry and management, meeting daily/monthly deadlines, and ensuring payroll is completed in a timely fashion. Maintaining and owning facility data processes while providing interdepartmental support.

Oakland, California, United States

Providing superior customer service, managing customer accounts, and interacting directly with wholesale accounts and stakeholders. Owning merchandising processes, taking a top down approach analyzing data as well as ensuring merchandising quality and efficacy. Receiving deliveries and maintaining warehouse organization, operating within existing processes as well as participating in process improvement.

Overseeing the administration of sample requests, managing request data, and inventory. Working with marketing and sales to coordinate samples for trade shows, potential clients, and investors. Spearheading process improvements in inventory and data management, working directly with the operations team. Providing support for interdepartmental initiatives.

Chico, California, United States

Merchandize audited to complete marketing and sales objectives. Evaluated inventory and delivery needs, optimizing strategies to meet consumer demand. Worked directly with retailers to accomplish common customer experience goals. Analyzed and processed returns, and assisted customers with finding new products to meet their needs.

Customer Service Agent solving customer issues/inquiries on products and services via phone, chat and email. Placing customer orders, fixing orders and processing them. Helping customers with technical issues in some cases. Working within Microsoft Teams and Freshdesk.

Chico, California, United States

Solving customer issues over email, chat and phone. Placing orders for customers, as well as adjusting and fixing existing orders. Work in Kustomer system, admin systems, spreadsheets, etc.

Oakland, California, United States

Picking customer orders, packing orders, utilizing technology and equipment to complete orders, informing customers of our services and changes, keeping work area clean.

Walnut Creek, California, United States

Selling product, customer service, greeting and engaging customers as they enter the store, stock management, upselling merchandise, visual merchandising.

Hayward, California, United States

Ordering materials/stock, inventory, maintaining working relationships with suppliers, delivering and picking up materials, processing incoming packages, cleaning, stocking office supplies.

Brentwood, California, United States

Ship from store, customer service, assisting customers, merchandising, recovery, point of sale, price changes, replenishment, back stock, truck unloading.

Cosmetology Certificate, Cosmetology/Cosmetologist, General

Completed full course in cosmetology, including overall theory, hair cutting, hair color, color correction, etc, as well as various.

High School Diploma

Music/General