Currently searching for a new role.Technical Support Specialist with 4+ years of experience and a multifaceted background in digital marketing, healthcare management, and clinical compliance. Possesses exceptional leadership skills underscored by a proven track record of optimizing digital assets and improving operational efficiency. Proficient in evaluating guidelines, adhering to confidentiality standards, and implementing quality control measures, all of which have been honed in the healthcare sector over 10+ years. Proven ability to perform under pressure, resolve conflicts, and drive collaboration across diverse teams. My solid understanding of compliance best practices and strong problem-solving skills align well with the demands of cybersecurity. With an adaptable mindset and a commitment to continual learning, I am poised to leverage my diverse skill set to excel in the dynamic field of Information Technology.SKILLS Operating Systems and Software: Kali Linux, PFSense, PuTTY, m365 (Microsoft Office Suite), iOS, Computer Systems, Spreadsheets (MS Excel, Google Sheets), Electronic Mail (Gmail, MS Office), Windows 10, Windows 11, Project AresSecurity Solutions: Managing Security Breaches, Security Solutions, Encryption, Information Security, SecurityNetwork Analysis and Forensics Tools: Wireshark, Paraben E3, NetWitness, Project Ares, DNS, DHCP, Computer Network, Routers, Local Area Networks (LAN)Penetration Testing and Vulnerability Assessment Tools: SkipFish, NMap, Project AresTechnical Support and Services: Technical Support, Computer Skills, Problem-solving, Troubleshooting, Assist Customers, Customer CoordinationInterpersonal Skills: Collaboration, Flexible, Coordination, Leadership, Innovation, Self-motivation, Adaptable, Dedicated, Hands On, PatienceIn a role at your company I will…Participate in incident response efforts and assist in forensic investigations, adhering to NIST guidelines.Collaborate with systems engineering and development teams to recommend and deliver remediation strategies and plans for discovered vulnerabilities.Monitor and analyze security events utilizing advanced security technologies.Research methods for evidence collection automation and compliance process enhancements.Conduct risk management processes through repeated risk assessments, conducting risk investigations, and developing supporting documentation.Reach out to me here on LinkedIn or connect with me via email to find out more about what I can offer you and your company.📩 scavan@live.com
Listed skills include Social Media Marketing, Marketing, Social Networking, Seo, and 46 others.